What are the responsibilities and job description for the Full-Time Work-From-Home Bilingual (English/Spanish) Answering Service Agent: 2nd Shift (M-Tu-Th-F-Sa 3p-11p Eastern) position at Advantage TeleMessaging, Inc.?
AT THIS TIME, WE CAN ONLY ACCEPT APPLICATIONS FOR THIS POSITION FROM CANDIDATES IN PENNSYLVANIA, FLORIDA, MARYLAND, VIRGINIA AND WEST VIRGINIA
Do you love helping people and have a clear, friendly phone presence?
Are you fluent in both English and Spanish and known for delivering great customer service?
Do you enjoy working in a team environment and can communicate effectively with your co-workers?
If that sounds like you, we’d love to meet you!
About Us
Advantage TeleMessaging, Inc. is an award-winning leader in the telephone answering service and contact center industry. Founded in 1994 and headquartered in West Reading, Pennsylvania, we proudly provide 24/7/365 telemessaging solutions for businesses across the United States and Canada. Our success is built on professionalism, teamwork, and exceptional service—and we’re growing!
The Opportunity
We are currently hiring full-time Answering Service Agents to join our remote team. As an agent, you’ll be the first point of contact for our clients, delivering accurate, compassionate, and professional service on every call.
- Please note: These are not sales, telemarketing, gig, or “make your own hours” positions.
Schedule Requirements
This is a 1st Shift, Full-Time position (40 hours per week). Flexibility is required.
Typical Shifts (Eastern Time):
- Monday: 3:00pm-11:00pm Eastern
- Tuesday: 3:00pm-11:00pm Eastern
- Thursday: 3:00pm-11:00pm Eastern
- Friday: 3:00pm-11:00pm Eastern
- Saturday: 3:00pm-11:00pm Eastern
Additional scheduling requirements:
- One weekend day per week (required)
- Part of every holiday (required)
Pay & Benefits
We believe in rewarding great work and reliability. Full-time team members enjoy:
- Competitive pay: $15/hour
- Weekly attendance bonus: $2/hour after 90 days
- Weekly pay with direct deposit
- Company-provided work equipment
- Medical, dental, and vision insurance (after 90 days)
- Call-A-Doctor / TeleDoc telemedicine benefit
- Flexible Spending Accounts (Section 125 plans)
- 401(k)
- Paid Time Off (after one year)
- And much more!
What We’re Looking For
Qualified candidates must:
- Reside in PA, FL, MD, VA, or WV
- Be fluent in both English and Spanish
- Have a proven customer service background
- Enjoy helping others and working as part of a team
- Communicate clearly, professionally, and confidently
- Have a pleasant and polished phone voice
- Demonstrate above-average spelling skills
- Type at least 40 words per minute
- Meet work-from-home requirements, including:
- High-speed wired internet connection (no Wi-Fi)
- A separate, quiet workspace free from noises and distractions
- Be flexible and able to work the required schedule
- (Monday, Tuesday, Thursday, Friday, Saturday 3p-11p Eastern. Flexibility Required)
- Pass a pre-employment drug screen and background check (a requirement of employment)
Ready to Apply?
If you’re bilingual, dependable, customer-focused and excited to be part of a supportive, professional team, we encourage you to apply today. Join Advantage TeleMessaging, Inc. and make a real difference—one call at a time!
Salary : $2 - $15