Account Supervisor

Premium Brands Account Supervisor

Leads the execution of assigned national program initiatives, serving as the go-to connector for field teams, clients, and internal partners. This role is the operational heartbeat of the program—keeping people aligned, details moving, and plans turning into action. Thrives in a fast paced environment, brings clarity to complexity, and ensures programs run smoothly, efficiently, and with excellence from start to finish.

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

• Execution oversight: Manage daily workflow of national program deliverables. Support launches, refreshes, and timelines
• Team supervision: Manage account managers and provide support to field teams. Triage issues and escalate appropriately
• Client communication: Maintain status documentation and provide weekly updates to clients and leadership
• Quality control: Monitor data integrity, reporting accuracy, and executional compliance across markets
• Process support: Identify recurring bottlenecks and support rollout of new tools, standard operating procedures, or workflows

Some travel may be expected.

Supervisor Responsibility

Direct Reports: This position does not have supervisory responsibilities for direct reports

Indirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports

Qualifications

• Education Requirements: Bachelor’s degree
• Experience Requirements: 4-6 years experience in relevant field

Required Knowledge and Skills

• Personal computer and home internet access
• Proficiency in common productivity software including word processing, presentation, spreadsheet, and email tools
• Experience in the alcohol or beverage industry preferred
• Good interpersonal skills
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Excellent written and verbal communication skills
• Ability to make oral presentations
• Ability to complete multiple duties with accuracy while managing frequent interruptions and competing deadlines
• Experience working in an agency, retail, consumer packaged goods, or consumer electronics environment
• 3–5 years of experience selling or activating in adult beverage

Environmental & Physical Requirements

Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66% each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Will Remain Open Until Filled

Job Will Remain Open Until Filled