What are the responsibilities and job description for the Alarm Technician position at Advantage Security Technologies?
Founded in 2007, Advantage Security Technologies (AST) initially focused on serving residential clients. Under the leadership of a U.S. veteran and former Army Officer/Aviator, who acquired the company in 2014, AST expanded its operations into the Commercial and Industrial sectors. The company is dedicated to providing high-quality security solutions and has established itself as a trusted provider in the industry. AST values professionalism, innovation, and customer-centric service in delivering safety and security.
This is a full-time, on-site Alarm Technician role located in Fort Smith, Arkansas. The Alarm Technician will be responsible for the installation, maintenance, troubleshooting, and repair of alarm systems and related low-voltage technologies. Additional responsibilities include ensuring compliance with life safety standards, providing excellent customer service, and assisting with system testing and upgrades as required. The ideal candidate must maintain adherence to safety protocols and deliver high-quality service to meet client needs.
- Strong knowledge and experience in Low Voltage Engineering and Alarm Systems
- Ability to diagnose and resolve technical issues, with excellent Troubleshooting skills
- Familiarity with Life Safety standards and protocols
- Proficiency in Customer Service and willingness to interact professionally with clients
- Attention to detail and ability to work efficiently on-site in a hands-on environment
- Physical ability to perform job duties, such as climbing ladders and lifting equipment
- Relevant certifications or licensing in alarm system installation and maintenance are a plus
- High school diploma or equivalent; technical training or related education preferred