Advantage PCA and Senior Care is seeking a dedicated and highly detailed Supervising Professional to join our growing team. We are a family-owned agency committed to serving the Brainerd/Baxter community with integrity, compassion, and the highest standards of home care services. We strongly believe that exceptional care begins with valuing and supporting the people who provide it-our team.

About the Role

The PCA/CFSS Supervising Professional is responsible for ensuring high-quality, person-centered care for the clients we serve. The ideal candidate demonstrates exceptional integrity, strong communication skills, and a commitment to regulatory compliance. This position plays a key leadership role in supporting both clients and staff, ensuring services are delivered safely, effectively, and in alignment with program standards.

Key Responsibilities

• Conduct in-home visits and service evaluations in accordance with PCA/CFSS requirements
• Provide supervision, coaching, and performance evaluation for support workers
• Develop and deliver individualized training and education for staff
• Review care needs and ensure services are delivered according to each client's Service Delivery Plan
• Maintain accurate documentation, reports, and client notes in compliance with agency policy
• Collaborate with clients, families, case managers, assessors, and internal administrative staff
• Respond to client questions, concerns, and service changes with professionalism and timely follow-through
• Assist with onboarding, quality assurance, and continuous improvement initiatives
• Uphold all DHS regulations, privacy requirements, and Advantage PCA internal policies

Qualifications

• 2-year or 4-year Licensed Social Work degree or Human Service-Related degree with current Minnesota licensure in good standing; OR meets the Designated Coordinator qualifications with relevant background experience in home care, disability services, or long-term care
• Must successfully pass a DHS Background Study
• Must have a valid driver's license and use of insured personal vehicle
• Strong knowledge of PCA and/or CFSS program requirements preferred
• Excellent communication, organization, and writing skills
• Ability to work independently, manage multiple tasks, and prioritize effectively
• Comfortable working with clients of all ages and can adapt to a variety of working environments and community settings

Position Details

• Employment Type: Full-time
• Schedule: Primarily daytime business hours; flexibility as needed for client visits
• Location: Requires travel within the agency's service area
• Pay: Competitive, based on experience and licensure

Benefits

• Family-owned, highly supportive work environment
• Paid Time Off (PTO)
• Paid Holidays
• Medical/Dental Stipend offered
• Ongoing training and professional development