What are the responsibilities and job description for the Senior Leader position at Advantage Home Care?
Join us as we empower our team to deliver outstanding homecare services by fostering a supportive work environment rooted in professionalism and compassion!
About our company:
Advantage home care is a leading provider of non-medical home care services, dedicated to empowering individuals with disabilities to live safely, healthily, and independently in the comfort of their homes. With a proud history dating back to 1980, advantage home care has been a trusted partner to midwestern families for over four decades, delivering high-quality home care services to the neediest population.
Description of the role:
The Senior Leader is responsible for leading and overseeing the day-to-day operations of the organization, ensuring that all functions are aligned with company goals and objectives. This role requires a strategic thinker with strong leadership skills who can drive efficiency, maintain compliance, and foster collaboration across departments. The Senior Leader plays a critical role in improving processes, supporting revenue growth, and ensuring client and staff satisfaction.
Main responsibilities you will be assigned to:
- Oversee daily operations to ensure alignment with company goals and objectives.
- Develop and implement policies, procedures, and best practices that improve efficiency and effectiveness.
- Collaborate with executive leadership to set operational priorities and long-term strategies.
- Supervise, mentor, and evaluate staff to maximize performance and professional growth.
- Coordinate cross-departmental workflows to ensure smooth communication and collaboration.
- Manage scheduling, staffing needs, and resource allocation to support business goals.
- Analyze current workflows and identify areas for cost reduction, risk mitigation, and operational improvement.
- Implement process automation, systems, and tools to streamline business functions.
- Monitor key performance indicators (KPIs) and operational metrics to track performance.
- Ensure compliance with industry regulations, company policies, and safety standards.
- Maintain quality assurance processes to ensure consistent service delivery.
- Oversee audits, reporting, and documentation to support regulatory and organizational requirements.
- Support revenue growth initiatives through operational improvements.
- Serve as a point of escalation for operational issues affecting clients, staff, or vendors.
- Maintain positive relationships with external partners and suppliers.
- Support client satisfaction initiatives through efficient and reliable operations.
- Other duties as assigned and deemed appropriate by management.
To be successful in this role:
- Be proactive and decisive: Don’t wait for problems to escalate. Make timely, informed decisions to move clients forward in the onboarding process.
- Establish clear, daily priorities: Set and communicate daily top-priority cases to reduce confusion and increase focus across teams.
- Master cross-functional coordination: Develop strong working relationships with operations, area, scheduling, and compliance teams.
- Stay detail-oriented under pressure: Maintain high documentation standards, even when juggling multiple urgent tasks.
- Use data to guide actions: Regularly review referral timelines, capacity, and performance metrics to adjust strategies in real time.
Preferred qualifications that will help you in this role:
- High School Diploma or equivalent.
- Bachelor’s degree in Healthcare Administration, Business, Social Work, or related field preferred.
- 5 years in a healthcare, home care, or social services operations role.
- Excellent written and verbal communication abilities.
- Experience with Medicaid waiver programs or CDS/HCBS models.
- Supervisory or leadership experience.
Position Details:
- Work Schedule / Hours: 8:00 am – 4:30 pm, Monday–Friday
- Benefits: Health insurance, 401k, paid time off, training opportunities
- Office location – Salem, MO
Equal employment opportunity statement
It is the policy of Advantage Home Care not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
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Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $60,000 - $80,000