What are the responsibilities and job description for the Medical Front Office Coordinator position at Advantage Healthcare of Charleston, LLC?
Join Our Team
Advantage Healthcare is a growing multidisciplinary Physical Medicine practice dedicated to providing exceptional, patient-centered care. Our team includes Medical Doctors (MD), Nurse Practitioners (NP), Doctors of Chiropractic (DC), and Physical Therapists (PT) who work together to help patients achieve the best possible outcomes.
We are looking for a professional, energetic, and compassionate Medical Front Office Coordinator to become an essential part of our team. This position is much more than answering phones or checking patients in—it is a leadership role within the front office that helps ensure our practice operates efficiently while delivering an exceptional patient experience.
If you enjoy helping people, thrive in a fast-paced environment, and are looking for a long-term career in healthcare, we would love to meet you.
Primary Responsibilities
- Welcome patients and create a positive first impression of our practice.
- Answer incoming phone calls and schedule appointments.
- Collect patient copays, deductibles, and account balances.
- Contact patients regarding missed appointments and assist with rescheduling.
- Reactivate inactive patients and help maintain long-term patient relationships.
- Prepare and review the daily schedule.
- Lead the morning team huddle by reviewing the day's schedule and office priorities.
- Maintain accurate patient records and perform general administrative duties.
- Communicate effectively with our providers and clinical staff to ensure a seamless patient experience.
- Assist in keeping the front office organized, efficient, and patient-focused.
Training is provided for our office procedures, software, and workflow.
QualificationsRequired
- Minimum of one year of experience working in a healthcare or medical office.
- Working knowledge of medical terminology.
- Excellent customer service and communication skills.
- Strong computer, organizational, and telephone skills.
- Ability to multitask while maintaining attention to detail.
- Professional appearance and positive attitude.
- Reliable transportation and excellent attendance.
The Ideal Candidate Is
- Friendly, outgoing, and enjoys interacting with people.
- Honest, dependable, and demonstrates strong integrity.
- Organized and detail-oriented.
- A self-starter who takes initiative.
- Calm and professional under pressure.
- Able to multitask in a fast-paced medical environment.
- Comfortable working independently while contributing as part of a team.
- Looking for a long-term career opportunity, not simply their next job.
Schedule
Monday & Wednesday: 7:00 AM – 1:00 PM | 3:00 PM – 6:00 PM
Tuesday & Thursday: 8:00 AM – 1:00 PM | 3:00 PM – 6:00 PM
Friday: 7:00 AM – 1:00 PM
No weekends. Every Friday afternoon off!
Compensation
Compensation is competitive and based on experience, qualifications, and demonstrated skills.
Why Join Advantage Healthcare?
- Work alongside an experienced multidisciplinary healthcare team.
- Opportunity for professional growth and increased responsibility.
- Positive, patient-centered work environment.
- Consistent daytime schedule with no weekends.
- Every Friday afternoon off.
- Be part of a practice committed to making a meaningful difference in patients' lives every day.
How to Apply
To ensure our patients receive our full attention during business hours, all initial communication will be conducted by email. Qualified applicants will be contacted to schedule an interview.
We look forward in chatting with you soon.
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Application Question(s):
- Please describe briefly why you would like this job and how you can help our office.
- How much are you looking to make per hour?
- Please note the hours of the office, are you able to do those hours?
- When are you available to start working with us if offered the job?
Experience:
- Medical receptionist: 1 year (Required)
Location:
- Goose Creek, SC 29445 (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $18 - $22