Medical Assistant

Job Purpose Summary: 

The Medical Assistant manages medication refills and complete vital signs. Support medication prescribers with day-to-day operations. 

Responsibilities Include:

• Manage medication refill line
• Triage medication issues
• Support with prior authorizations 
• Genomind ordering
• Obtain vital signs
• Monitor and report changes in patient symptoms or behavior
• Provide TMS treatment/mapping to patients according to protocols provided by mental health professionals
• Coordination of care with medication prescribers and other team members
• Ensure all client information is handled as sensitive and confidential 
• Maintain and order needed supplies
• Work effectively as a member of a team
• Create a supportive treatment environment and demonstrating compassion

Core Competencies:

• Communication
• Customer Service Oriented
• Dependable & Accountable
• Innovative
• Integrity
• Quality (accuracy)
• Safety Oriented
• Self-Development
• Team Player

 Core Values:

Demonstrate company core values through “Taking Accountability, Live in the Solution, Be Professional and Create Meaningful Connections”. 

Job Type: Full-time

Required education: High school diploma or equivalent

Required experience: 2-4 years’ experience working in mental health preferred.

Proper Knowledge and Skills:

• Proper English and grammar, usage and spelling
• Software application related to the field
• General offices principles and practices
• Basic computer knowledge including email etiquette
• Professional phone and customer service demeanor

Physical requirements:

• Must be able to lift 20-50 lbs.
• Occasional to frequent walking, sitting, standing, driving
• Close eye work (computers, typing, reading, writing)
• Hearing and speaking sufficient to communicate with others
• Gross and fine manipulations working with hands
• Ability to reach with hands and arms, stoop, kneel, crouch or crawl
• Keyboarding

Environmental Factors:

• Communicable diseases
• Hot/cold temperatures
• Environmental conditions may vary

Required licenses or certifications:

• Current CPR Certification
• Narcan Certified 

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.