What are the responsibilities and job description for the Claims Team Lead position at Advancing People Recruitment?
Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insurers process Claims who are based in Dallas.
Our client have raised $16M , and already manage claims for 30 insurers across more than $200M in insurance premiums with aggressive growth plans.
As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either – An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post.
Roles & Responsibilities:
- Lead and line-manage a team of Claims Handlers (4 to 5)
- Drive performance across quality, productivity, and customer satisfaction
- Manage workflow allocation and team capacity
- Review claims quality and coach team members to improve
- Maintain oversight of the claims portfolio and escalate risks early
- Personally handle a small portfolio of claims to stay technically sharp
Person Specification:
- 3 years of claims experience – Property, Auto or GL.
- Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead
- Strong organisation and ability to prioritise independently
- Comfortable using data to make decisions
- Team-oriented, hardworking, and ambitious
- Experience leading, mentoring, or coaching others is a plus
This is a full time Permanent position offering an annual salary of $70,000 - $100,000 15% Equity as well as very attractive company benefits.
The role offers full flexibility to work from home in the Dallas area.
Advancing People – The Recruitment Specialist
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Salary : $70,000 - $100,000