What are the responsibilities and job description for the Solutions Consultant position at AdvancedMD?
AdvancedMD
AdvancedMD is a unified cloud suite of medical office software hosted on Amazon Web Services/AWS including practice management, electronic health records, and patient engagement, and offers managed medical billing services for independent practices. AdvancedMD serves an expansive national footprint of 65,000 practitioners across 14,000 practices and 900 independent medical billing companies. 8.8M insurance claims are processed every month on the AdvancedMD billing platform!
Role Summary
Are you a client-facing product expert who enjoys partnering with sales teams to craft winning healthcare solutions? AdvancedMD is seeking a Solutions Consultant I to support our sales organization by positioning AdvancedMD products and services to grow and retain our client base.
In this role, you will collaborate closely with sales associates to understand prospect needs, demonstrate AdvancedMD solutions, and help shape tailored recommendations that align with current and future practice goals. You’ll play a critical role in sales strategy, product demonstrations, and internal knowledge sharing—serving as a key voice between sales, product, and implementation teams.
This is an exciting opportunity for someone with healthcare industry experience who thrives in a fast-paced environment, enjoys teaching others, and wants to be recognized as a trusted product and solutions expert.
Essential Job Duties
AdvancedMD, now part of the Francisco Partners (“FP”) portfolio, revolutionized medical office software in 1999 with the introduction of the industry’s first true cloud solution. Today, the company continues to lead HealthTech innovation with a complete cloud suite of smart applications that work in unison, accelerating collaborative workflow for every role of the practice. With AdvancedMD, medical office staff are empowered to thrive in the online age of healthcare and value-based reimbursement with essential clinical, financial, patient engagement and reputation management applications that are unified and available anytime, anywhere on any device. AdvancedMD strives to be the technology heartbeat of healthcare for providers, patients, and payors for a healthier world. For more information on AdvancedMD, please visit www.advancedmd.com.
Work Environment
AdvancedMD is a unified cloud suite of medical office software hosted on Amazon Web Services/AWS including practice management, electronic health records, and patient engagement, and offers managed medical billing services for independent practices. AdvancedMD serves an expansive national footprint of 65,000 practitioners across 14,000 practices and 900 independent medical billing companies. 8.8M insurance claims are processed every month on the AdvancedMD billing platform!
Role Summary
Are you a client-facing product expert who enjoys partnering with sales teams to craft winning healthcare solutions? AdvancedMD is seeking a Solutions Consultant I to support our sales organization by positioning AdvancedMD products and services to grow and retain our client base.
In this role, you will collaborate closely with sales associates to understand prospect needs, demonstrate AdvancedMD solutions, and help shape tailored recommendations that align with current and future practice goals. You’ll play a critical role in sales strategy, product demonstrations, and internal knowledge sharing—serving as a key voice between sales, product, and implementation teams.
This is an exciting opportunity for someone with healthcare industry experience who thrives in a fast-paced environment, enjoys teaching others, and wants to be recognized as a trusted product and solutions expert.
Essential Job Duties
- Educate the salesforce on how medical practices leverage AdvancedMD products and services
- Partner with sales associates to uncover prospect environments, challenges, and desired future state
- Strategize, craft, and present solutions through client and prospect demonstrations (in person or virtual)
- Conduct product demos and presentations alongside sales to help win new business
- Train new Sales Associates—both in-office and remotely—on AdvancedMD products and services
- Participate in internal strategy meetings to ensure a coordinated approach to winning business
- Provide product and technical expertise to support the sales process
- Summarize prospect needs and align AdvancedMD capabilities to appropriate solutions
- Explore creative or alternative solutions when standard offerings do not clearly fit
- Deliver regular product training sessions to the sales organization
- Assess sales associate readiness to independently present AdvancedMD solutions
- Keep sales teams informed on product development and enhancements
- Contribute to the development of sales tools to improve productivity and effectiveness
- Set quality expectations with prospects and clients related to successful conversions
- Counsel prospects on data extraction considerations or facilitate discussions with internal resources
- Collaborate with implementation teams to resolve issues effectively
- Work scheduled office hours and perform other related duties as required
- 3 years of recent experience within the healthcare industry
- Familiarity with medical software, including EHR, Practice Management, Patient Engagement, and Telemedicine solutions
- Ability to work effectively in a fast-paced, dynamic environment
- Strong technical aptitude with a desire to be viewed as a product expert
- Ability to quickly learn software and educate others on its purpose and value
- Strong communication and presentation skills for client-facing interactions
- You enjoy teaching and enabling sales teams to succeed
- You’re confident presenting solutions to prospects and clients
- You thrive in collaborative, cross-functional environments
- You bring curiosity and creativity when solving complex client needs
- You’re proactive, adaptable, and motivated to continuously grow your expertise
- Flexible. Vibrant, collaborative & diverse culture that is open-minded & embraces change.
- Insightful. Innovative industry experts who transform client businesses by delivering winning outcomes.
- Trusted. Experienced, reliable & accountable advocates with unwavering integrity.
AdvancedMD, now part of the Francisco Partners (“FP”) portfolio, revolutionized medical office software in 1999 with the introduction of the industry’s first true cloud solution. Today, the company continues to lead HealthTech innovation with a complete cloud suite of smart applications that work in unison, accelerating collaborative workflow for every role of the practice. With AdvancedMD, medical office staff are empowered to thrive in the online age of healthcare and value-based reimbursement with essential clinical, financial, patient engagement and reputation management applications that are unified and available anytime, anywhere on any device. AdvancedMD strives to be the technology heartbeat of healthcare for providers, patients, and payors for a healthier world. For more information on AdvancedMD, please visit www.advancedmd.com.
Work Environment
- Hybrid office arrangement to start in the South Jordan, Utah office location, with option to work remotely available. Remote work is contingent upon individual role, team structure and alignment to role KPIs.
- Competitive compensation and total rewards benefits
- Comprehensive health, dental, and vision insurance
- 401(k) with generous company match
- Paid time off and holidays
- Hybrid and remote work opportunities
- Career growth and development support
- Collaborative, team-oriented culture