What are the responsibilities and job description for the Call Center Representative position at Advanced Window Systems LLC?
Pay: $45,000.00 - $81,000.00 per year
Job description:
Why Work at AWS?
- Great Compensation: Earn $45,000-81,000 per year with salary and bonus opportunities.
- Award-Winning Workplace: Proudly voted one of Connecticut's Top Places to Work in 2023 and 2024.
- Family-Owned Values: Experience the support, care, and culture of a family-run business that puts people first.
- Trusted by Thousands: Join a company with over 10,000 happy customers and countless 5-star reviews.
- Clear Path to Leadership: We provide clear, actionable steps to help you advance your career.
- AWSome Legacy: Be part of a company with a 45-year history of success and a bright future.
What You’ll Do as an Inside Sales Representative:
- Connect with Customers: Engage with warm leads generated by our marketing team.
- Qualify Opportunities: Pre-qualify potential customers to generate high-quality in-home appointments for the outside sales team.
- Build Relationships: Quickly establish rapport via phone, text, and email, creating a friendly and positive experience.
- Understand Customer Needs: Listen actively to identify pain points and present solutions that match their goals.
- Stay Organized: Manage customer data in our CRM, coordinate sales team schedules, and confirm appointments.
- Achieve Goals: Meet and exceed daily and monthly performance targets to help drive business success.
Who We’re Looking For:
- Positive Attitude & Growth Mindset: You approach challenges with enthusiasm and focus on learning.
- Team Player with Independent Drive: You excel in a lively, team-oriented setting while pushing for personal achievements.
- Strong Communication Skills: Both verbal and written, with the ability to engage confidently and professionally.
- Prospecting Mindset: Ability to self-generate leads and opportunities.
- Tech-Savvy: Familiar with CRMs and quick to adapt to new software tools.
- Goal-Oriented Learner: Motivated to achieve, grow, and develop new skills.
- Experience: At least 1 year of experience in a related field is preferred.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift: Full-Time Position
- Monday - Friday 10 am- 7 pm
Supplemental Pay:
- Bonus opportunities
- Performance bonus
Work Location: In person
Salary : $45,000 - $81,000