What are the responsibilities and job description for the Front Desk Reception - Medspa position at Advanced Urogynecology & Foundations at Maitland?
Job Summary
The Client Service Coordinator is responsible for smooth front office operations and a positive patient experience!
You will act as the first point-of contact as clients enter the practice. You will also see clients as they leave, collect funds, educate about services, and schedule follow up visits. On-the-job training is included, and once trained, you will have independence but also work as a part of an amazing team!
You'll be joining a busy and fast-growing practice in Maitland, FL. At Advanced Urogynecology and Foundations at Maitland we believe in the clinical and aesthetic services we provide, and give our employees the opportunity to feel and look their best! Available benefits include medical, dental, vision, 401K savings, employee discount on services, paid time off, and paid holidays.
Responsibilities and Duties
- Providing accurate and professional telephone support for incoming calls.
- Support office product sales and services of Emsculpt Neo, Emsella, and ZO Skin Heath by learning about these and all other services we provide.
- Effectively communicate attributes and benefits of all products and services in an honest and outgoing manner.
- Understand all services and appointment types. Effectively make and adjust patient appointments for an optimal schedule.
- Manage multiple front office tasks. Be flexible and proactive as clinic demands shift on a regular basis.
- Learn practice management and electronic medical record system and perform system entry with minimal error.
- Act as a client liaison to coordinate services.
Qualifications and Skills
- Ability to demonstrate quality customer service.
- Highly motivated and energetic with a naturally friendly and professional attitude. Ability to handle confidential and sensitive information.
- Ability to communicate effectively on the telephone and face to face.
- Ability to work efficiently and multi-task.
- Ability to exercise good judgment.
- Knowledge of modern office equipment. Previous EMR experience a plus!
- Customer service and/or hospitality experience preferred
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $17