What are the responsibilities and job description for the Front Office Receptionist - Medical Practice position at Advanced Spine Care and Pain Management?
About the Role
We're a busy medical practice looking for a dependable, self-directed Front Office Receptionist. You'll be the first person our patients see and the person who keeps the front of the office running smoothly — so our physician can focus on patient care, not administrative loose ends. The right person anticipates what needs to happen next, follows through without reminders, and shows up ready every day.
What You'll Do
- Greet patients, manage check-in, and keep the waiting room experience calm and organized
- Schedule and confirm appointments in our EMR system, and follow up on gaps or no-shows without being asked
- Verify insurance, handle billing questions, and process collections accurately and confidentially
- Keep medical records current and HIPAA-compliant
- Answer a multi-line phone professionally, relay messages promptly, and make sure nothing falls through the cracks
- Handle day-to-day clerical work (data entry, filing, correspondence) and flag issues before they become problems
- Act as the communication link between patients and the physician so care stays coordinated
What We're Looking For
- Dependability first. Reliable attendance, consistent follow-through, and ownership of your responsibilities
- A self-starter. You see what needs doing and do it — you don't wait to be told
- Prior medical office experience and comfort with EMR/EHR systems preferred
- Strong phone etiquette, clear communication, and genuine warmth with patients
- Solid computer skills, including Microsoft Office, with accurate data entry
Why Join Us
You'll be an essential part of a small team where your work is noticed and your initiative is valued. This office creates a family environment for it's employees, and the physician owner is very kind and an honorable person.
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25