What are the responsibilities and job description for the Front Desk Supervisor - Plastics position at Advanced Specialty Care?
Front Desk Supervisor - Plastics
We are seeking a full-time Front Desk Supervisor to join our Plastics Department at our Danbury office within a fast-paced, multi-specialty medical practice focused on delivering exceptional patient care. This position oversees front desk operations and staff for Plastic Surgery, including Dermatology, while promoting efficient daily operations and a positive patient experience.
Job Summary:
- Oversee daily front desk operations and workflow.
- Supervise, train, and support front desk staff.
- Coordinate staff schedules, coverage, and daily responsibilities.
- Oversee patient scheduling, registration, check-in, and check-out processes.
- Monitor patient flow and coordinate with providers, clinical staff, and other departments.
- Address patient questions, concerns, and service-related issues in a timely and professional manner.
- Ensure front desk staff follow established policies, procedures, and customer service standards.
- Support staff development, training, and overall team performance.
- Maintain accurate patient information and front office processes.
- Perform front desk responsibilities as needed to support department operations.
Skills:
- Strong leadership and team-building skills.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management skills.
- Detail-oriented with the ability to multitask.
- Ability to work effectively in a fast-paced medical office environment.
- Strong customer service and problem-solving skills.
- Ability to work collaboratively with staff, providers, and management.
Education:
- High School Diploma or equivalent (required).
Training:
- On-the-job training offered.
Requirements:
- Minimum of 1 year of supervisory experience in a medical or healthcare setting.
- Knowledge of medical front office operations and procedures.
- Reliable transportation.
- Flexibility to meet department and coverage needs.
- Availability outside of regular business hours for meetings, seminars, and other work-related events, as needed.
Schedule:
- Full-time, Monday–Friday; Danbury office.
- Flexible schedule based on operational and coverage needs.
Compensation:
- Pay Range: $60,000–$70,000 annually, based on experience.
Outstanding Benefits That Work for You:
At Advanced Specialty Care, P.C., we believe that great work deserves great rewards. That's why we offer a robust and competitive benefits package designed to support your health, happiness, and future.
When You Join Our Team, You'll Enjoy:
- Comprehensive Health Coverage – including medical, dental, and vision plans to keep you and your family well.
- Supplemental Insurance Options – added protection when you need it most.
- Paid Time Off – plus sick leave and paid holidays, because work-life balance matters.
- 401(k) with Profit Sharing – invest in your future with confidence.
- Mileage Reimbursement – when traveling office to office.
- Tuition Reimbursement – grow your skills while we help cover the cost.
- Employee Discount Programs – enjoy savings on products and services you'll use.
We're committed to helping you thrive—at work and beyond.
Advanced Specialty Care, P.C. is an equal-opportunity employer. Visit our website at www.ascdocs.com to learn more about our practice.
Salary : $60,000 - $70,000