Position Summary |
- The Service Lead Technician is responsible for locating leaks and performing professional quality roof repairs in a safe and timely manner, while treating customers and fellow employees with courtesy and respect.
- Job duties also include the completion of defined scope projects and preventative maintenance activities.
- Must have knowledge of all roof systems (B.U.R, Modified Bitumen, EPDM, TPO/PVC Membranes, Tile, Shingles, Coating, Metal Roof etc.)
|
|
|
|
Job Responsibilities |
- Responsible for making decision on what to repair and how to fix the leak,
- Responsible for using the different apps and how to check into the portal.
- Responsible for all paperwork and communications with customers.
- Responsible for when is safe to open the roof because of the weather.
- Responsible for communicating with General Contractor for larger scope of work.
- Communicates with customer about what have found and his opinion about the roof and how to fix it.
- Responsible for assisting in the operation and maintenance of all company issued equipment such as: vehicles, power tools, phones, hand tools, etc.
- Maintain trucks to ensure they are always stocked and cleaned inside and out.
- Utilize industry standard manufacturer approved repair techniques.
- Complete daily assignments in a timely manner with completion of proper paperwork.
- Responsible for the crew’s safety.
- Responsible for driving times.
- Responsible for the roof repair’s methods to be implemented.
- Responsible for all materials to be used for repairing and fixing leaks.
|
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES |
|
Education |
|
|
Experience |
|
|
Knowledge, Skills, & Abilities - Ability to withstand demands of extreme weather conditions and high temperatures.
- Comfortable climbing ladders up to 60 ft tall
- Ability to lift 100 lbs or more.
- Capable of bending over most of the day and working on knees excessively throughout the day
- Able to pass Pre-Employment Drug and Agility screening.
- Able to pass a government background check per project requirements.
- Valid driver’s license and insurable driving record.
- Knowledge of basic roofing tools.
- · Strong verbal and written communication skills.
|
- Requires face-to-face discussions with individuals or teams, contact with others (face-to-face, by telephone, or otherwise),
- Includes exposure to contaminants.
- Requires working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures.
- Requires making decisions that impact the results of co-workers, clients or the company
- Opportunity to make decisions without supervision
- Requires exposure to hazardous conditions and equipment
- Requires being exact or highly accurate
- Requires meeting strict deadlines.
- Requires work with others in a group or team
- Responsibility for the health and safety of others by wearing common protective or safety equipment
|
|
Working Conditions | Environment | Special Requirements |
- Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, State and Federal regulations.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
- Employees will be subject to the random drug and alcohol testing upon reasonable suspicion or any other regulatory requirement.
- Must be able to work in a dog friendly environment
|
|
GENERAL COMMITEMENT FOR ALL EMPLOYEES |
- Commitment to Company values and complies with Company norms, policies, directives, and procedures.
- Follows all safety procedures and protocols.
- Honors and protects confidential and proprietary documents and information.
- Satisfies work schedule requirements.
- The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required to be performed by the employee. Performs all other duties as assigned.
- We are an equal opportunity employer of protected veterans and individuals with disabilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
CC-C024413 EOE DFWP |
