Part Time Clinical Coordinator

Job Summary:

Professionally and compassionately performs routine Front Office responsiblities and TMS/Esketamine Treatments and act as a liaison for our specialty services patients.

Primary Responsibilities

• Primary Front Office Coordinator
• Secondary TMS/Esketamine technician
• Manage all patient schedule
• Manage supplies and inventory
• Keep treatment rooms clean and organized.

Additional Job Responsibilities:

· Support TMS/Esketamine coordinator and work collaboratively with them to ensure excellent patient care and experience is given.

· Support Front Office by making patient calls, answering phone calls, and collecting co-payment.

· Assist with prior authorization for TMS/Esketamine patients.

· Performs other duties as assigned.

Education:

1. Certified Medical Assistant

Experience:

· Minimum of one-year experience as a Medical Assistant

· Minimum two-year experience as medical office receptionist/front desk

· Robust knowledge of electronic health record systems

· Knowledge of medical terminology and office procedures

Skills Required:

· Communicate using proper grammar, spelling, and punctuation

· Communicate most common insurance plans to patients

· Type 45 words per minute with 90% accuracy

· Use Microsoft Office, including Word, PowerPoint, Excel, and Outlook

· Efficiently use browsers and web-based software

· Operate office equipment including computers, printers, tablets, phones, and TV's

· Setup and troubleshoot Zoom telemedicine app

· Deescalate and handle stressful situations, violent and suicidal patients

· Identify most common psychiatric drugs & controlled substances

· Certified in CPR & BLS

· Perform wellness checks

Abilities Needed:

· Remain calm and positive with difficult patients

· Follow documented processes and provide input to increase efficiency

· Communicate maturely and professionally with all team members and patients

· Adjust with the changing needs of the business

· Find answers before asking for answers

· Bring solutions with every problem

Physical/Mental Demands:

Varied activities including standing, walking, reaching, bending, and lifting. Requires full range of body motion, may include lifting or handling patients, manual and finger dexterity, and eye-hand coordination. Must be able to use a variety of office equipment. May require occasionally lifting and carrying files up to 50 pounds. May require working under stressful conditions.

Environmental/Working Conditions:

Well-lit and ventilated medical office and treatment room environment. Work may be stressful due to a busy office. Involves frequent contact with staff and patients and possible exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.

Pay: $21.00 per hour

Work Location: In person

Salary : $21