What are the responsibilities and job description for the Medical Front Desk Receptionist position at Advanced Primary Care?
Schedule: Monday–Friday | No Weekends
Office Hours: 7:30 AM–7:00 PM (Shifts vary between 7:30 AM–4:00 PM and 10:30 AM–7:00 PM)
Job Description
Advanced Cardiology and Primary Care LLC is seeking a friendly, dependable, and highly organized Medical Front Desk Receptionist to join our growing Adult Primary Care team!
We are looking for a professional, motivated individual who enjoys working with people and thrives in a fast-paced medical office environment. As the first point of contact for our patients, you will play an essential role in creating a welcoming atmosphere while ensuring smooth and efficient daily office operations.
The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to multitask while maintaining a positive and professional attitude.
Key Responsibilities
- Greet patients warmly and professionally upon arrival.
- Manage patient check-in and check-out processes efficiently.
- Answer incoming phone calls, respond to inquiries, and direct calls appropriately.
- Schedule, confirm, cancel, and reschedule patient appointments.
- Verify patient demographics, insurance information, and eligibility.
- Collect copayments, outstanding balances, and other patient payments as required.
- Maintain accurate and up-to-date patient records in the Electronic Medical Record (EMR) system.
- Assist patients with registration forms, paperwork, and general office questions.
- Communicate effectively with providers, medical assistants, and other office staff to maintain efficient patient flow.
- Process incoming faxes, medical records requests, referrals, and other administrative documents.
- Monitor appointment schedules and assist with managing patient wait times.
- Maintain a clean, organized, and welcoming reception area.
- Follow HIPAA regulations and maintain strict patient confidentiality.
- Perform additional administrative and clerical duties as assigned.
Qualifications
- Previous medical office or front desk experience preferred.
- Experience in primary care, internal medicine, or a similar healthcare setting is a plus.
- Familiarity with EMR systems, medical terminology, and insurance verification preferred.
- Strong customer service and interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize responsibilities, and remain organized in a busy environment.
- Basic computer proficiency and strong attention to detail.
- Ability to handle sensitive patient information with professionalism and confidentiality.
- Dependable, punctual, and team-oriented.
- Positive attitude and willingness to learn.
Schedule & Availability
- Monday through Friday
- Shifts scheduled within office hours of 7:30 AM–7:00 PM
- Early shift: 7:30 AM–4:00 PM
- Late shift: 10:30 AM–7:00 PM
- Flexibility to work both early and late shifts is required.
- No weekends!
Why Join Our Team?
At Advanced Cardiology and Primary Care LLC, we are committed to providing exceptional healthcare and a positive patient experience. Our front desk team plays a vital role in keeping our office running smoothly and ensuring that every patient feels welcomed, respected, and cared for.
We value teamwork, professionalism, reliability, and individuals who take pride in their work.
We are looking for someone who is eager to contribute to our growing practice and become a valued member of our team.
Apply Today!
If you are an organized, personable, and motivated individual who enjoys helping others and working in a collaborative healthcare environment, we encourage you to apply!
Advanced Cardiology and Primary Care LLC is an Equal Opportunity Employer.
Pay: $18.00 - $20.00 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $20