What are the responsibilities and job description for the Veterinary Receptionist/Assistant Crossover position at Advanced Pet Care of Northern Nevada?
Are you a SUPERSTAR ready for your next chapter? If you’re looking for a place where your skills are valued, your growth is supported, and your work truly matters—you may be exactly who we’re looking for.
We are a growing, three doctor small animal practice in Sparks, NV seeking an outgoing, detail oriented individual to join our team in a role that offers a unique opportunity to blend front-desk responsibilities with hands-on animal care! You’ll be the friendly face greeting clients, managing appointments, and assisting with animal handling tasks that ensure our patients receive top-quality care. This paid position offers a unique opportunity to develop veterinary skills while providing exceptional service to pet owners and their beloved animals. If you’re passionate about animals, eager to learn, and thrive in a fast-paced setting, this is the perfect role for you!
We offer a welcoming, supportive environment with a strong, positive culture, plus:
Great Work Life Balance!
- 10-hour shifts, 4 days per week
- Closed Saturdays and Sundays
- Minimal overtime
- Very flexible with requested time off
Awesome Learning & Growth Opportunities!
- Structured training
- Continuing education opportunities
- Product & service lunch n’ learns
- Regular, monthly staff and department meetings
- Access to our Practice Coach
- Training on communication techniques and navigating different personalities
Outstanding Benefits!
- Health, Dental, & Vision Insurance
- 401K plus Matching up to 4%
- Supplemental Insurance
- Scrub Allowance
- Yearly Paid Time Off
- Product and Service Discounts
Responsibilities Include:
- Answer multiple phone lines
- Greet clients
- Check clients in/out
- Schedule appointments
- Create estimates
- General cleaning of department
- Print forms & brochures
- Take prescription requests and messages
- Triage emergencies
- Follow-up calls from previous days appointments
- Answer questions and problem solve for clients
- Discuss various specials, recommendations & services with clients
- End of day closing
- Payment handling
- Communicate with all departments and personnel
- Make and utilize puppy/kitten and new client packs
- Scan forms into medical record
- Notate all client communication
- Respond to emails and text messages
- Client education
- Take radiographs and monitor anesthesia
- Clean cages and weigh animals
- Sterilize equipment and clean examination tables and rooms
- Restrain animals during examinations or vaccinations
- Soothe upset or frightened animals
- Administer medication prescribed by Veterinarians (e.g. by mixing it with food)
- Observe animal behavior or health condition and report to the Vet
- Help in cases of emergencies
- Taking patient history and getting basic vitals
- Keep accurate records and logs
- Advise pet owners on nutrition and healthcare
Skills:
- Multi-tasking
- Dependability
- Work in fast paced environment
- Excellent written and verbal communication skills
- Patient and caring personality
- Comfortable being around animals (cats and dogs)
- Ability to remain calm and collected when handling emergencies
- Positive, outgoing personality
- Ability to follow instructions
- Detail oriented, hardworking, self-starter
- Ability to meet the physical demands of the job (e.g. lift up to 40 lbs, sitting and standing for long periods, etc.)
- Proven experience as a Veterinary Assistant or similar position working with animals (preferred)
- High school diploma; a certificate from a Veterinary Assistant program is a plus!
At Advanced PetCare of Northern Nevada our motto is Love You More! This is what we strive to do for our patients and clients every day. We can’t wait to have you join our team! For more information, check us out at apcnv.com.
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
Salary : $15 - $17