What are the responsibilities and job description for the Inside Sales Coordinator position at Advanced Personnel Resources, Inc.?
Advanced Personnel Resources (APR) is seeking an experienced and detail-oriented Inside Sales Support Specialist to join a growing team within the industrial manufacturing sector. This role serves as a key link between customers, sales teams, and internal departments: supporting the full sales cycle from quoting to order fulfillment.
Location: Burlington, NC
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Pay Rate: $22.00 per hour
Employment Type: Contract / Temp-to-Hire
Key Responsibilities
- Provide day-to-day support to customers and sales teams via phone, email, and online platforms
- Prepare and issue quotes based on customer specifications and project requirements
- Research bid opportunities and project details
- Enter and process purchase orders accurately within an ERP system
- Follow up on open quotes, orders, and customer inquiries to ensure timely resolution
- Coordinate with logistics and warehouse teams to manage shipments and delivery schedules
- Track shipments and assist with resolving order discrepancies or returns
- Maintain organized sales records, including orders, shipping documentation, and pricing
- Support reporting, data entry, and internal communication across departments
- Collaborate with production and inventory teams to confirm product availability and lead times
- Build and maintain strong relationships with customers and internal teams
- Assist with additional duties and occasional trade show support as needed
Qualifications
- High School Diploma required; Associate’s or Bachelor’s degree preferred (Business, Engineering, or related field)
- 2 years of experience in inside sales, customer service, or sales coordination
- Experience within industrial manufacturing, piping, plastics, or related industries preferred
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience with ERP and/or CRM systems is a plus (Excel assessment required)
- Strong communication, organization, and multitasking skills
- High attention to detail with the ability to manage multiple priorities
Please attach your resume (MS Word format preferred) to your submission.
All inquiries are highly confidential and go directly to:
Misty Davis
Advanced Personnel Resources
336.272.7720
Salary : $22