What are the responsibilities and job description for the Workcamper - Front Desk / Housekeeping position at Advanced Outdoor MGMT?
Maintain and operate the online booking system and train others as requested by management.
Receive all incoming calls and inquiries efficiently, professionally and in a timely manner.
Ensures that guests are greeted, checked in and escorted to their sites or rentals promptly and courteously.
Follows proper administrative policies and procedures for guest accounts, including but not limited to making reservations, guest check-ins, check-outs, verifying registration information, etc.
Monitor online reservations and accounts as needed.
Use effective communication in all correspondences with guests, managers and co-workers.
Follow and adhere to all standard operating procedures.
Accurately process charges and payments.
Follow and adhere to all cash and credit card handling procedures.
Generate reports as directed by management.
Ensure that all inquiries, messages, bookings and general calls are handled professionally, effectively and courteously.
Keep a clean and orderly front office/reservations/retail area.
Maintain and operate the online booking system and train others as requested by management.
Receive all incoming calls and inquiries efficiently, professionally and in a timely manner.
Ensures that guests are greeted, checked in and escorted to their sites or rentals promptly and courteously.
Follows proper administrative policies and procedures for guest accounts, including but not limited to making reservations, guest check-ins, check-outs, verifying registration information, etc.
Monitor online reservations and accounts as needed.
Use effective communication in all correspondences with guests, managers and co-workers.
Follow and adhere to all standard operating procedures.
Accurately process charges and payments.
Follow and adhere to all cash and credit card handling procedures.
Generate reports as directed by management.
Ensure that all inquiries, messages, bookings and general calls are handled professionally, effectively and courteously.
Keep a clean and orderly front office/reservations/retail area.
Light housekeeping responsibilities in front office and retail store which include, but are not limited to dusting, vacuuming, merchandising, stocking, disposing trash, cleaning employee restroom(s), etc.
Requirements