What are the responsibilities and job description for the Medical Office Call Coordinator position at Advanced Orthopedics and Spine Care?
We’re a fast-paced orthopedic practice looking for someone who’s equal parts organized, patient-focused, and unflappable—because our phones stay busy and every interaction matters.
About the Role:
This full-time position is primarily phone-based, supporting patients across our two office locations. You’ll be the first point of contact for many patients, helping them get scheduled, answering questions, and keeping things running smoothly behind the scenes.
If you’re someone who can stay calm, kind, and efficient—even on the busiest days—we want to hear from you.
What You’ll Be Doing:
- Answering a high volume of incoming calls with professionalism and empathy
- Scheduling and coordinating patient appointments accurately
- Assisting patients with general questions, directions, and next steps
- Verifying demographics and insurance information
- Supporting front desk operations as needed (check-in/check-out, payments, signatures)
- Communicating clearly with providers and team members to keep patient care on track
What We’re Looking For:
- High school diploma or equivalent
- At least 1 year of experience in a medical office or similar setting preferred
- Strong computer skills and comfort navigating multiple systems
- Excellent communication and organization skills
- Ability to multitask and stay composed in a fast-paced environment
- Flexibility with workdays and hours, including occasional evenings and rotating weekends
- A reliable, team-oriented attitude
Job Details:
- Job Type: Full-time
- Pay: $16.50 per hour
- Expected Hours: 35–40 per week
- Location: In person (Tinley Park, IL)
Benefits Include:
- 401(k) with matching
- Health, dental, and vision insurance
- Life insurance
- Paid time off
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Orthopedics
- Podiatry
- Sports Medicine
Ability to Commute:
- Tinley Park, IL 60477 (Required)
Work Location: In person
Salary : $17