What are the responsibilities and job description for the Field Engineering Program Manager (Enablement/Training) position at Advanced Micro Devices, Inc?
WHAT YOU DO AT AMD CHANGES EVERYTHING
At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
THE TEAM:
The mission of the AMD Field Engineering Solutions team is to drive AMD share growth by helping customers solve complex business and technical challenges. Our organization serves as the technical voice of the customer, ensuring AMD delivers high‑impact solutions that address the industry’s most demanding needs. The team partners closely across the organization to support customer enablement through roadmap alignment, technical training, solution development, and successful deployment.
THE ROLE:
We are seeking a Program Manager to support the planning, execution, and continuous improvement of FAE onboarding and training programs. This role focuses on operational excellence, coordination, and delivery—working cross‑functionally to ensure training programs are executed on time, at scale, and with high quality for a globally distributed FAE population.
The ideal candidate is organized, detail‑oriented, and comfortable managing multiple workstreams while partnering with technical experts, trainers, and stakeholders across the world.
THE PERSON:
KEY RESPONSIBILITIES:
- Training Needs Support: Partner with stakeholders to gather and document training requirements, helping identify onboarding and enablement needs across FAE roles and regions.
- Program Coordination: Support the development and rollout of training programs by coordinating schedules, resources, content readiness, and delivery logistics.
- Execution & Delivery: Drive day‑to‑day execution of training plans, ensuring milestones are met and issues are identified and resolved quickly.
- Measurement & Feedback: Track participation, completion, and effectiveness metrics; gather feedback from learners and stakeholders to support continuous improvement.
- Cross‑Functional Collaboration: Work closely with technical SMEs, instructors, operations teams, and external partners to deliver consistent and high‑quality training experiences.
- Learning Tools & Platforms: Support the use of learning platforms and collaboration tools to enable scalable, engaging training delivery.
- Reporting & Documentation: Maintain program documentation and generate clear status updates and reports for stakeholders and leadership.
REQUIRED SKILLS:
- Program & Project Management: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
- Communication: Clear written and verbal communication skills, with the ability to tailor messaging to different audiences.
- Analytical Skills: Ability to track metrics, analyze outcomes, and use data to support recommendations and improvements.
- Collaboration: Proven ability to work effectively with cross‑functional teams and build productive working relationships.
- Problem Solving: Practical, solution‑oriented mindset with attention to detail and follow‑through.
PREFERRED EXPERIENCE:
- Program management experience in dynamic and competitive industry, particularly within an engineering-based organization
- Exposure to training, enablement, onboarding, or technical program environments is a plus
- Familiarity with enablement tools from traditional to AI
ACADEMIC CREDENTIALS:
LOCATION:
Austin, TX
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Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.
This posting is for an existing vacancy.