Data Center Technician

WHAT YOU DO AT AMD CHANGES EVERYTHING 

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.  Together, we advance your career.  

THE ROLE:

Our Team is currently seeking a Data Center Technician who can drive the local execution of standardized workflows, triage anomalies and identify opportunities to scale as part of a DC campus team. This site lead will work closely with the local Site Services Manager to mentor and grow the local team of technicians, communicate strategy, vision and feedback to the team and leadership. This technical expert is a resource for the team, a driven and motivated self-starter able to work well with cross functional partner teams to improve processes.

THE PERSON:

The ideal candidate balances strong technical skills (Hardware, IT, and Cabling Management), is highly analytical with superior attention-to-detail, self-motivated, and a positive, humble ‘results driven’ attitude. This person will serve as a mentor and trainer to other data center technicians in the field.

KEY RESPONSIBILITIES:

• Manage server upgrades, integration, automated OS provisioning process, rebuilds and other projects as required. Understand and debug network, hardware, and Linux OS related issues.
• Performs diagnostics and troubleshooting following standard procedures
• Decommission hardware for simple changes and refreshes
• Follow procedures to communicate, report, and escalate incidents to appropriate AMD Leadership.
• Participate in daily safety briefings, complete required safety training, comply with safety procedures
• Foster a positive team environment by sharing information, participating in meetings, asking questions, and staying informed on others’ work.
• The ability to lift up to 35 pounds when necessary.
• The ability to safely climb ladders when necessary.
• The ability to wear personal protective gear correctly when necessary.
• The ability to stand and walk throughout the facility for extended periods without loss or reduction of productivity.
• The ability to (i) use their hands to handle, control, or feel objects, tools or controls, (ii) make quick, precise adjustments to machine controls, (iii) bend or twist their body and (iv) repeat movements for extended periods without loss or reduction of productivity.

PREFERRED EXPERIENCE:

• Server hardware knowledge with deep understanding of all component & system type failures.
• Ability to work autonomously and within a local or geographically dispersed team environment.
• Expert experience with IPMI utilization in diagnostics.
• Administer software tools (e.g.: diagnostics, tests, FW updates).
• Experienced with Windows Server OS & WinPE OS administration.
• Experience with Linux PXE services a plus.
• Network troubleshooting of Layer-1. Layer-2, Layer-3 a plus.
• Windows and Linux scripting experience.
• Virtual Machine set up and environmental configurations.

Shift: Sunday - Wednesday: 6:00am - 5:00pm or Wednesday - Saturday: 6:00am - 5:00pm 

ACADEMIC CREDENTIALS:

• Associate’s degree in Computer Science, Computer Engineering, Information Technology or equivalent experience preferred.
• CompTIA A or equivalent experience.
• CompTIA Server or equivalent experience.
• CCENT or equivalent experience.
• Windows OS experience.
• CCNA certification preferred.
• MCP/MSCE certification preferred.

Location:

Phoenix Metro

This role is not eligible for visa sponsorship.

#LI-DNI

Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.