What are the responsibilities and job description for the Drop Ship Specialist position at Advanced Medical Solutions Inc.?
Job Description:
The applicant must have the following qualifications: completed a GED or be a high school graduate, good organizational skills, be detailed oriented, communicates clearly and politely with customers, referral sources and other health care team members.
Job Responsibilities:
- Knowledgeable of and adheres to all applicable AMS policies, procedures, and patient protocols.
- Compliant with government regulations, professional standards and safety of equipment.
- Conducts him/herself as a professional representative of AMS, bearing in mind that his/her conduct and appearance are a reflection of the entire organization.
- Promotes and maintains a company environment which is in compliance with federal, state, and local regulatory agencies.
- Develops technical knowledge of the products/services provided by AMS and is able to provide information of same to others upon request.
- Verify insurance eligibility, benefits, exclusions, etc. & discuss co-payments with patients
- Obtain prior authorizations for supplies as needed
- Knowledgeable of insurance rules and regulations, community resources, and supplies used by the department.
- Perform cost analysis' on each order drop shipped
- Answers telephone according to AMS policy.
- Follows through with patient drop ship orders in a timely manner.
- Works as customer service as necessary to cover vacancies as needed.
- Performs other duties as assigned.
Continuing Education:
- Attends educational workshops and in-services
- Reviews journal literature
- Attends in-services on new products and technology
- Avails self of audio and video tapes.
Qualifications and Skills:
- Strong customer service experience
- Experience with Durable Medical Equipment is a plus
- Being able to multitask in a fast-paced environment
Job Type: Full-time
Pay: $16 per hour
Expected hours: 40 hours per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday - Friday
Experience: Customer Service 3 years (preferred)
Work Location: In person
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Ability to Commute:
- Howell, MI 48843 (Preferred)
Ability to Relocate:
- Howell, MI 48843: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $18