Field Care Manager

AMM is seeking a Field Care Manager (FCM) to support our growing Independent Practice Association (IPA) network across New York. This is a field-based, hybrid role designed for clinically experienced, bilingual professionals who work comfortably at the intersection of patient care, provider engagement, and operational execution.

The Field Care Manager will serve as a key liaison between medical practices staff and the IPA, supporting care gap closure, quality improvement, care management workflows, and the sharing of best practices—particularly within Korean-speaking patient populations.

This role requires regular in-person visits to practices, with additional remote coordination and administrative work.

Key Responsibilities

• Act as the primary liaison between AMM/IPA leadership and assigned medical practices
• Support providers and staff in closing care gaps (AWVs, screenings, chronic disease management)
• Assist with care management coordination and patient outreach efforts
• Share best practices related to quality metrics, documentation, and clinical workflows
• Provide in-office support to clinical and front-desk teams as needed
• Facilitate communication between practices and IPA operations, quality, and data teams
• Support implementation of value-based care initiatives and performance improvement programs
• Track progress, surface challenges, and provide feedback from the field
• Participate in hybrid work activities including reporting, planning, and virtual meetings

Qualifications

• Clinical or medical office background required (RN, MA, PA, or former medical office staff strongly preferred)
• Fluent in English and Korean (required)
• Experience in primary care, care coordination, population health, or value-based care preferred
• Comfortable engaging directly with physicians and practice staff
• Strong interpersonal, organizational, and communication skills
• Willingness to travel regularly between practices across the New York metro area
• Self-directed, reliable, and comfortable working independently in a field-based role
• Familiarity with EMRs and standard productivity tools (Microsoft/Google)\

AMM BENEFITS

When you join AMM, you’re not just getting a job—you’re getting a benefits package that puts YOU first:

• Health Coverage You Can Count On: Full employer-paid HMO and the option for a flexible PPO plan.
• Wellness Made Affordable: Discounted vision and dental premiums to help keep you healthy from head to toe.
• Smart Spending: FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future.
• Work-Life Balance: Generous PTO, 40 hours of sick pay, and 13 paid holidays to enjoy life outside of work.
• Career Development: Tuition reimbursement to support your education and growth.
• Team Fun: Paid company outings and lunches because we work hard, but we also know how to have fun!