About Us

At Multi-Specialty HealthCare (MSHC), we provide high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries and chronic conditions. Our extensive slate of office-based diagnostic, surgical and rehabilitation services, provided by our team of compassionate and skilled professionals, are medically managed from evaluation through treatment to ensure patients have the best achievable outcomes. We are a leader in care delivery for personal injury and worker’s compensation cases, in particular, and have a proven track record of returning patients to their pre-injury level of activity as quickly as possible.

Job Duties 

­­­­Billing

• Generate statements, insurance forms, and patient bills according to daily schedule
• Retrieve dictated reports or progress notes
• Review all reports and forward the errors to the QA team for corrections
• Forward billing errors to the treating offices for review and/or corrections
• Finalize and prepare bills and documents for submission (electronic and paper)
• Communicate with office staff to obtain accurate information

Collecting

• Review AR and follow up on unpaid accounts (including utilization of Artiva and/or specialized projects)
• Review accounts in all databases (where applicable) for accuracy
• Resubmit claims if necessary
• Forward the following adjustments /corrections to the designated employees at the BSO: write offs, payment adjustments, refunds, etc. 
• Assist attorneys, adjustors, and patients with account information and billing questions. Obtain billing information if missing
• Work A/R correspondence
• Keep AR pools in Artiva current
• Complete daily A/R log
• Communicate with BSO staff as necessary

Minimum Requirements

• High School diploma or GED equivalent.
• Working knowledge of insurance billing and collection procedures.

Additional Skills/Competencies

• Excellent verbal and written communication skills.
• Knowledge of computer applications, including Windows, Outlook, and Microsoft Office..
• Problem solving and organizational skills.
• Typing – 50 WPM.
• Knowledge of insurance plans, workers’ compensation, and personal injury.
• Ability to effectively interact with doctors, attorneys, patients, and co-workers.

Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.