What are the responsibilities and job description for the Patient Care Coordinator position at Advanced Institute for Plastic Surgery?
Job description:
Are you a person who connects well with others and thrives on helping people make confident, life-enhancing decisions? Do you excel at guiding customers/patients through high-value services and building long-term relationships? Our premier plastic surgery office is seeking a fluent bilingual Spanish speaker for our Plastic Surgery Sales Liaison position.
About the Role
In this pivotal position, you will serve as the first point of connection for prospective patients exploring cosmetic procedures, injectables, and advanced medical spa treatments. You’ll expertly guide clients from initial inquiry through consultation and customized treatment planning, ensuring each person feels informed, supported, and excited about their journey with us.
Your mission: convert interest into commitment by creating a trust-driven, concierge-level experience.
What You’ll Do
- Engage warmly with prospective clients and navigate them through the consultation process.
- Present treatment options, procedural details, and pricing with clarity and confidence.
- Support patients in choosing the best path based on their goals and concerns.
- Maintain strong follow-up practices that increase consultation-to-treatment conversions.
- Cultivate repeat patients and encourage long-term treatment plans.
- Collaborate with clinical and aesthetic teams to ensure seamless patient experiences.
What You Bring
- Proven background in meeting or exceeding revenue or client-conversion targets.
- Experience in luxury services, medical aesthetics, cosmetic procedures, or high-end retail preferred.
- Outstanding communication and relationship-building ability.
- Poise, professionalism, and the confidence to guide clients through premium-level decisions.
- A polished, service-oriented mindset with strong organizational skills.
- Ability to thrive in a fast-paced, high-expectation environment.
What We Offer
- Medical aesthetic treatment perks
- Opportunities for ongoing training in plastic surgery and medical skin care
- A supportive, collaborative team committed to excellence and growth
- A beautiful, modern work environment focused on patient care and premium service
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Travel reimbursement
- Vision insurance
Pay: $25.00 per hour
Salary : $25