What are the responsibilities and job description for the Front Desk / Patient Care Coordinator position at Advanced Eyecare of Hillsborough?
Job Summary
We are seeking a friendly, professional, and highly organized Front Desk / Patient Care Coordinator to join our growing optometry practice.
We are looking for someone who enjoys helping people, thrives in a fast-paced medical office environment, and can create a warm, welcoming experience for our patients.
This position offers an exciting opportunity to contribute to quality patient care while developing your skills in medical administration.
Duties
- Greet patients professionally and warmly
- Answer incoming phone calls and schedule patient appointments efficiently
- Review and communicate insurance coverage, perform insurance authorizations, collect payments and deductibles
- Manage patient check-in and check-out processes, including updating medical records and collecting necessary documentation
- Review documentation for accuracy, completeness, and compliance with HIPAA regulations; assist with intake procedures
- Assist clinical staff with administrative support and manage clinical flow
- Communicate effectively with doctors and staff throughout the day
- Maintain a clean, organized and professional front desk environment
Advanced Eyecare is a modern, technology-focused optometry practice providing comprehensive eye care, dry eye treatment, myopia management, and specialty services for patients of all ages. We pride ourselves on delivering personalized care in a warm and professional environment. If you are someone who enjoys making patients feel comfortable and welcome and enjoy building relationships with patients and coworkers this would be a perfect opportunity for you.
Pay: $20.00 - $24.00 per hour
Work Location: In person
Salary : $20 - $24