Manager, Service Readiness and Quality

About Advanced Energy
Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado.

POSITION SUMMARY:
The Manager, Service Readiness and Quality, manages the process which insures the Global Service Organization (GSO) is prepared for new products emerging from AE's Prodcut Development Process (PDP). This position is also responsible for the measurement and reporting of performance to short and long-term quality KPI's in Service. Relies on experience and judgement to plan and accomplish goals.

RESPONSIBILITIES:

• Function as main Service interface with development teams and program managers throughout PDP.
• Identify and communicate critical Service needs and requirements to product development engineering staff.
• Provide feedback to Service teams (Test, Operations, Engineering, Sales, etc.) on upcoming projects status’ and needs for teams involvement at critical exit stages.
• Conduct regular service readiness reviews with key stakeholders.
• Establish the quality performance goals for Service, measure and report on performance, and work with Service teams towards constant improvement.
• Supports new product service requirements in twelve repair sites in eight countries throughout North America, Europe, Middle East, and Asia.
• Interfaces regularly with management, engineers, planners, and repair sites.
  
  
  

WORK ENVIRONMENT:

• Location: Fort Collins, Colorado
• Occasional domestic and international travel may be required.
  
  
  

QUALIFICATIONS:

• Deep knowledge of all facets of service operations.
• Solid working knowledge of quality measurement and control.
• Work well within cross-functional teams.
• Excellent interpersonal, communications and presentation skills.
• Ability to generate respect and trust from staff and peers.
  
  
  

EXPERIENCE:

• Strong operations background preferred.
• Experience working within multiple cross-functional teams simultaneously. Multiple location interface experience on an international scale is preferred.
• Proven track record of successful process improvement initiatives.
• Requires experience in resource allocation, capital project management, departmental budget management, and related tasks as required in a fast paced, dynamic, high technology driven manufacturing environment.
• Experience handling change in a dynamic organization.
  
  
  

EDUCATION:

• Bachelor’s degree in Engineering, Operations Management or relevant technical field required
• MBA or Masters of Engineering or other relevant technical field desired
  
  
  

COMPENSATION:
As required by multiple state pay transparency laws, Advanced Energy provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific office location. The range of starting pay for this role is $110,000 to $140,000 per year.

BENEFITS:
As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, and discounted Employee Stock Purchase Plan. 

In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In the U.S., we offer a rich benefits package that includes:

• Medical - multiple medical plans are available to choose from
• Short and long-term disability and life insurance
• Health savings and flexible spending accounts
• Generous time off policy starting with 3 weeks of paid vacation, 7 days of paid sick time, and 12 paid holidays
• 8 hours of paid volunteer time off
• 8 weeks of paid parental leave for both Moms and Dads
• Company matched 401(k)
• Tuition reimbursement
• Expanded mental health coverage and employee assistance programs 
• Other voluntary benefits include critical illness, accident and hospital indemnity, pet insurance, identify theft, and legal assistance
  
  
  

Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Advanced Energy is also committed to providing reasonable accommodations in our job application process/procedures for qualified individuals with disabilities. If you require assistance in completing an Advanced Energy application, please reach out to HumanResources@aei.com.
CO ONLY:
Applications will be accepted through 10/19/2025, the company reserves the right to review applications at any point after they are submitted.