What are the responsibilities and job description for the Dental Office Manager – Bergen County position at Advanced Disability Management Services?
Dental Office Assistant / Office Manager
(Billing, Authorizations, Scheduling & Treatment Planning) – Bergen County, NJ
Location: Bergen County, NJ
Schedule: Full-time
Compensation: $25–$30 per hour, based on experience
About Our Practice
We are a patient-centered dental office in Bergen County looking for a reliable, organized, and friendly Office Assistant / Office Manager to help keep our front office running smoothly. The ideal candidate has experience with medical/dental billing, insurance authorizations, scheduling, and treatment planning and enjoys working with patients and a close-knit team.
Key Responsibilities
- Front Desk & Patient Relations
- Greet patients, check them in/out, answer phones, and respond to messages
- Verify and update patient demographics, insurance information, and forms
- Provide excellent customer service and help patients feel comfortable
- Scheduling & Coordination
- Schedule and confirm appointments and follow-up visits
- Coordinate provider schedules and daily workflow
- Reduce no-shows through reminders and follow-up calls/texts
- Billing & Insurance
- Enter and review charges for accuracy
- Submit dental/medical insurance claims electronically
- Post insurance and patient payments; follow up on unpaid claims
- Prepare patient statements and discuss balances professionally
- Authorizations & Eligibility
- Verify insurance eligibility and benefits prior to visits or procedures
- Obtain prior authorizations/pre-certifications as needed
- Communicate with insurance companies regarding coverage and approvals
- Treatment Planning
- Work closely with the dentist to prepare and present treatment plans
- Review recommended procedures, estimated costs, and insurance coverage with patients
- Explain copays and out-of-pocket responsibilities clearly and professionally
- Coordinate and schedule multi-visit or phased treatment plans
- Follow up with patients who have pending treatment to support case acceptance
Qualifications
- Prior experience in a dental or medical office (strongly preferred)
- Knowledge of insurance billing, authorizations, and scheduling
- Familiarity with dental software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus
- Strong communication skills (phone and in-person)
- Comfortable discussing estimates, copays, and balances with patients
- Detail-oriented, organized, and able to multitask in a fast-paced environment
- Bilingual (English/Spanish) a plus, but not required
Compensation & Benefits
- $25–$30 per hour, depending on experience and responsibilities
- Paid time off (PTO)
- Paid holidays
- 401(k) plan
- Supportive, family-friendly work environment
How to Apply
Please send your resume and a brief note about your experience with billing, authorizations, scheduling, and treatment planning to:
Email: cdemaria@admsnj.com
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $25 - $30