What are the responsibilities and job description for the Front Desk Receptionist position at Advanced Dermatology & Skin Cancer Center?
Job description:
Advanced Dermatology & Skin Cancer Center is the leading dermatology practice in Northwest Arkansas. Led by Dr. Henry, a Fellowship-trained Mohs Surgeon, our expert team provides comprehensive care in medical, surgical, and cosmetic dermatology all under one roof. Our clinics are located in Fayetteville, Rogers, Bentonville, and Harrison.
We are looking for a Front Desk Receptionist to join our team! If you’re known for being helpful, positive, and organized, and you enjoy working with patients in a fast-paced environment, we’d love to meet you. This role is perfect for someone who is friendly, detail-oriented, and a great team player.
As the first and last point of contact for our patients, you’ll play a key role in creating an exceptional experience. You’ll greet patients, manage check-in and check-out, and support our clinical team to ensure smooth operations throughout the day.
Key Responsibilities
- Warmly welcome patients and visitors, answer questions, and ensure paperwork is complete.
- Schedule appointments and handle patient inquiries, following up as needed.
- Manage documentation: filing, faxing, scanning, and patient callbacks.
- Process payments and assist with account-related questions.
- Check patients in and out, coordinating with clinical staff for seamless visits.
- Maintain a clean, organized workspace and professional appearance.
- Prepare the office for the next day and notify the main office of supply needs.
- Respond to medical records requests promptly and accurately.
- Multitask effectively in a fast-paced environment and take initiative during slower periods.
- Demonstrate exceptional attention to detail, reliability, and punctuality.
Qualifications
- High school diploma or equivalent required.
- Basic computer skills and ability to learn electronic medical records software.
- Strong customer service skills.
- Previous experience in a medical office is a plus!
Why Join Us?
At Advanced Dermatology & Skin Cancer Center, you’ll be part of a supportive team that values professionalism, compassion, and excellence in patient care.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person