Dental Administrative & Clinical Support Coordinator

Dental Administrative & Clinical Support Coordinator (Floater)

Advanced Dentistry of Wall | Wall Township, NJ | 2517 Highway 35, Wall NJ 08736

Job Type: Part-Time with Opportunity for Full-Time

Schedule: Weekdays, flexible part-time schedule

About Our Practice

Advanced Dentistry of Wall is a privately owned dental practice that has proudly served the Jersey Shore community for over 40 years. We are known for our personalized approach to patient care, long-standing patient relationships, and commitment to providing a welcoming, professional environment.

As we continue to modernize our practice and enhance our patient experience, we are seeking a dependable, detail-oriented, and proactive team member to support both administrative and clinical operations.

About the Role

We are looking for a versatile Dental Administrative & Clinical Support Coordinator who can help keep our practice organized, our patients informed, and our daily operations running smoothly.

This hybrid position combines patient coordination, scheduling, digital chart management, and front-office support, with opportunities to assist the clinical team based on experience and qualifications.

A major focus of this role will be helping our practice transition from paper records to digital patient charts in Dentrix, ensuring patient information is accurate, organized, and accessible.

The ideal candidate is comfortable wearing multiple hats, enjoys working with patients, and takes initiative without needing constant direction.

Key ResponsibilitiesPatient Readiness & Chart Management

• Review upcoming appointments to ensure patient records are complete and ready for scheduled visits.
• Assist with transitioning historical paper charts and documentation into Dentrix.
• Identify missing medical histories, patient forms, and other required information.
• Review existing treatment plans and flag outdated or incomplete information for clinical review.
• Help maintain accurate, organized, and up-to-date digital patient records.

Scheduling & Patient Coordination

• Monitor the schedule for openings, cancellations, and opportunities to improve appointment utilization.
• Contact patients to confirm appointments, fill openings, and coordinate follow-up visits.
• Assist with hygiene recall and overdue patient outreach.
• Help coordinate appointments between hygiene and restorative care.
• Document patient communications and scheduling follow-ups in Dentrix.

Unscheduled Treatment Follow-Up

• Utilize Dentrix reports to identify patients with outstanding or unscheduled treatment.
• Maintain organized follow-up lists and assist with patient outreach.
• Help patients schedule recommended treatment and address scheduling or administrative barriers.
• Coordinate with the clinical team to ensure treatment information is accurate before patient communication.

Front Office & Patient Experience

• Provide friendly, professional support with patient check-in, check-out, and phone calls.
• Assist with appointment scheduling, patient questions, and general administrative needs.
• Help verify and update patient contact and insurance information.
• Support the Office Manager with daily front-office workflows.
• Ensure patients feel welcomed, informed, and supported throughout their experience.

Clinical Support (Based on Experience & Qualifications)

• Assist with operatory preparation, room turnover, and sterilization.
• Help maintain clinical supplies and treatment room organization.
• Provide chairside assistance when needed and appropriately qualified.
• Support communication and coordination between the front office and clinical team.
• Assist with other permitted clinical duties based on training and applicable New Jersey requirements.

Practice Organization & Modernization

• Support the ongoing transition to digital patient records and more efficient workflows.
• Identify missing documentation, incomplete records, and administrative follow-up needs.
• Help maintain accurate patient information and organized tracking systems.
• Work collaboratively with the team to improve efficiency, communication, and consistency.

Qualifications

Required

• Previous dental office experience.
• Proficiency in Dentrix dental practice management software.
• Familiarity with dental terminology, scheduling, and patient records.
• Strong organizational skills and attention to detail.
• Excellent communication and patient service skills.
• Ability to multitask, prioritize responsibilities, and work independently.
• Comfortable adapting between administrative responsibilities and team support.

Preferred, but Not Required

• Previous dental assisting experience; RDA certification is not required.
• Experience with sterilization, operatory preparation, and chairside assistance.
• New Jersey dental radiologic technology license.
• Experience with digital chart conversion and records management.
• Knowledge of dental insurance verification and treatment coordination.
• Familiarity with Dental Intelligence or similar patient communication platforms.

What We're Looking For

We're looking for someone who is:

• Proactive: Notices what needs to be done and takes initiative.
• Organized: Enjoys maintaining accurate records and creating efficient workflows.
• Flexible: Comfortable supporting both front-office and clinical operations.
• Patient-focused: Communicates with warmth, professionalism, and attention to detail.
• Dependable: Follows through on responsibilities and works well within a small team.
• Tech-savvy: Confident using Dentrix and comfortable working in an increasingly digital practice.

Why Join Our Team?

• Work in an established, privately owned dental practice with a loyal patient community.
• Enjoy a varied role that combines patient interaction and behind-the-scenes organization.
• Be part of a supportive team committed to providing high-quality, personalized dental care.
• Help shape the next chapter of a practice that values both tradition and modernization.
• Opportunity to grow from part-time to full-time as practice needs evolve.

Pay: $25.00 - $28.00 per hour

Benefits:

• Flexible schedule
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training

Work Location: In person

Salary : $25 - $28