What are the responsibilities and job description for the Dental Office Treatment Coordinator position at Advanced Dentistry of Dayton?
About Us
Advanced Dentistry of Dayton is a modern, patient-focused, PRIVATELY OWNED dental practice committed to providing exceptional care and outstanding customer service. We are seeking a friendly, organized, and motivated Front Desk / Treatment Coordinator to be the first point of contact for our patients and help guide them through their treatment journey.
Position Overview
The Front Desk / Treatment Coordinator plays a vital role in creating an excellent patient experience. This position combines front office responsibilities with treatment coordination, scheduling, insurance verification, and financial discussions.
Responsibilities
Front Desk Duties
- Greet and welcome patients with professionalism and warmth
- Answer incoming phone calls and respond to patient inquiries
- Schedule and confirm appointments
- Check patients in and out efficiently
- Maintain accurate patient records and documentation
- Manage daily schedule to maximize office productivity
Treatment Coordinator Duties
- Present treatment plans and explain recommended procedures
- Discuss insurance benefits and estimated patient financial responsibility
- Coordinate treatment scheduling and follow-up care
- Assist patients with financing options and payment arrangements
- Monitor unscheduled treatment and help patients move forward with recommended care
- Build strong patient relationships and increase treatment acceptance
Qualifications
- Previous dental office experience preferred (minimum 1 year)
- Experience with dental insurance verification and claims preferred
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Ability to discuss financial arrangements confidently and professionally
- Experience with Eaglesoft, Dentrix, Open Dental, or similar dental software preferred
- Positive attitude and team-oriented mindset
Benefits
- Competitive hourly pay based on experience
- Paid holidays
- Paid time off
- Dental benefits
- Opportunities for growth and professional development
- Supportive and positive work environment
Schedule
- Full-time
- Monday–Thursday
- No evenings or weekends
Compensation
Starting from $20 per hour, based on experience and qualifications.
How to Apply
Please submit your resume along with a brief description of your dental office experience. We look forward to meeting motivated individuals who are passionate about helping patients and contributing to a thriving dental practice.
Job Type: Full-time
Work Location: Advanced Dentistry of Dayton, 7668 Paragon Rd, Dayton, OH 45459.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Professional development assistance
Work Location: In person
Salary : $20