What are the responsibilities and job description for the Front Desk Receptionist position at Advanced Dental?
Advanced Dental is seeking a friendly, organized, and detail-oriented front desk coordinator to join our team. This role is essential in creating a welcoming environment for patients and will serve as the first impression of the office. The ideal candidate has excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced setting.
Job Duties:
- Greet and check in patients in a warm and professional manner
- Answer phone calls, respond to inquiries, and schedule appointments
- Verify patient information, insurance eligibility and benefits, and calculate copayments
- Process patient and insurance payments
- Submit pre-estimates and pre-authorizations to insurances as needed for patient treatment
- Communicate effectively with back office staff regarding patient needs
- Maintain a clean, organized, and welcoming front office and waiting area
- Follow HIPAA and office policies to ensure patient privacy and confidientiality
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred, but not required
- Proficiency in computer systems (Windows 11)
- Strong verbal and written communication skills in English
How to Apply:
- Please submit your resume via email to advanceddentaluc@gmail.com
Pay: $20.00 - $26.00 per hour
Work Location: In person
Salary : $20 - $26