Assistant Director Medical Operations

SUMMARY: 

Our associates deliver a higher standard of medical and mental health care for an underserved population. We maintain professionalism, integrity, and commitment as we solve problems and make lives easier. 

ESSENTIAL FUNCTIONS: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Responsible for delivering the organizational five-year plan for nursing care.  

• Supervise Regional Nurse Managers and direct reports and assess the delivery of quality care within our client sites. 

• Ensure nursing associates provide care that aligns with the governing state guidelines and USA Medical & Psychological Staffing organizational Scope of Practice.   

• Interview and hire associates, ensuring equal employment opportunity in hiring and promotion. 

• Coordination of care and practices, set priorities, and direct the work of Regional Nurse Managers. 

• Implement, oversee, and communicate staffing plans. 

• Review and ensure completion of CQI, peer reviews, evaluations, site visit scoreboards, and LMS metrics.  

• Design solutions for corrective actions to adhere to client contracts, manage budgets, and address over-under reports to ensure contractual compliance.    

• Deliver operational best practices, support onboarding of new clients, and oversee special projects. 

• Provide supervision and coaching of direct reports. 

• Guide and assist the talent acquisition team to select qualified associates. 

• Evaluate and verify associate performance through review of completed work assignments and quarterly coaching. 

• Identify learning needs to ensure coaching and training is provided for new hires, associates, and potential leaders. 

• Serves as liaison between headquarters team, clients, and staff. 

• Acquire and maintain professional licensure. 

• Remain available for 24/7 operational calls including nights, weekends, and holidays. 

• Demonstrate commitment and dedication to providing clinical support and guidance in the development and deployment of initiatives designed to solve problems and make lives easier.  

• Maintain an accurate and up-to-date strategic planning manual with continuity BUS plan and goals. 

• Perform all other duties as assigned. 

REQUIRED EDUCATION AND EXPERIENCE: 

• Registered Nurse licensure required in the state(s) where services are to be provided 

• Associate's Degree of Nursing (ASN) required 

• Bachelor’s Degree of Nursing (BSN) preferred 

• 3 years of healthcare management experience required 

• Corrections, ER, public health or related experience preferred. 

• NCCHC Board Certification required within 1 year of employment. 

• Basic Life Support (BLS) certification; hands-on-training required

• Must have a valid driver’s license and reliable transportation.