What are the responsibilities and job description for the Telecommunications Sales Account Executive position at Advanced Communications & Data - ACD?
Company Description ACD, headquartered in Lansing, Michigan, is a leading independent provider of telephone and Internet services, engineering the next generation of networks for business, institutional, and residential customers. The company delivers world-class connectivity through telephone, broadband, and fiber solutions to governments, municipalities, school systems, non-profits, Fortune 500 companies, and thousands of small to medium-sized businesses. ACD.net offers flexible connection speeds ranging from 1 Mbps to 400,000 Mbps fiber service, making it the provider of choice for organizations with diverse bandwidth needs. Team members join a growing technology company focused on reliable service, innovation, and strong customer partnerships.
Role Description the Account Executive is responsible for prospecting and generating new business leads, qualifying opportunities, and presenting tailored telecommunications solutions to potential and existing customers. Daily activities include managing a sales pipeline, conducting needs assessments, preparing proposals, negotiating contracts, and closing deals for telephone, Smart Building, broadband, and fiber services. The role also involves ongoing account management, responding to customer inquiries, coordinating with internal technical and support teams, and maintaining accurate records in the CMS system. The Account Executive works to meet or exceed sales targets while building long-term relationships that strengthen ACD’s presence in the marketplace.
Qualifications
- Candidates should possess strong Lead Generation skills, including prospecting, cold calling, and qualifying business opportunities.
- Candidates should possess effective Account Management abilities, such as managing pipelines, tracking renewals, and growing existing accounts.
- Candidates should possess excellent Communication skills, including clear verbal and written communication and professional presentation capabilities.
- Candidates should possess solid Relationship Building skills, with the ability to establish trust and maintain long-term customer partnerships.
- Candidates should possess strong Customer Service skills, including responsiveness, problem-solving, and a customer-focused mindset.
- Proven experience in B2B sales, preferably in telecommunications, Internet services, or related technology fields.
- Comfort with using CMS tools, basic networking concepts, and understanding of broadband and fiber services is beneficial.
- Ability to work on-site and off-site in Lansing, MI, manage time effectively, and meet sales goals independently and as part of a team.