Services Engineer - I

OVERVIEW


We are currently searching for a skilled Service Engineer to join a well-known client’s team as a contract role in Santa Monica, California. The Service Engineer will support testing and development activities by implementing, configuring, and enhancing the Benchling Electronic Lab Notebook (ELN) platform. This role will have a direct impact on laboratory efficiency, data integrity, and scientific workflows within Process Development and Analytical Testing, making it an exciting career opportunity.



RESPONSIBILITIES


•    Partner closely with key business and scientific stakeholders to understand ELN business requirements and objectives


•    Analyze existing laboratory processes and workflows to identify opportunities for improvement and automation


•    Configure the Benchling ELN platform to meet user, functional, and compliance requirements


•    Design and develop custom workflows, automations, and system integrations


•    Develop dashboards and custom label reports leveraging Bartender


•    Support Zebra printers and barcoding technologies within lab environments


•    Perform development testing, troubleshooting, and issue resolution


•    Draft and maintain technical and system documentation


•    Deliver technical solutions aligned with sprint schedules and assess development effort


•    Monitor system performance and ensure ongoing stability and reliability of the ELN platform


•    Follow development best practices, including SDLC and computer system validation standards



EXPERIENCE


•    Minimum of 2 years of hands-on experience implementing and configuring Benchling ELN


•    Experience working within a scientific research or laboratory environment required


•    Experience developing dashboards and custom reports using Bartender


•    Experience with Zebra printers and lab barcoding technologies


•    Demonstrated experience with software development, testing, and troubleshooting



EDUCATION


•    Minimum of a Bachelor’s Degree in Computer Science, Engineering, Life Sciences, or a related scientific discipline required



To be a best-fit, your strengths must include:


•    Strong understanding of laboratory operations and scientific workflows


•    Proficiency in programming languages such as Python, JavaScript, or Java


•    Knowledge of ELN systems within Process Development and Analytical Testing environments


•    Excellent analytical and problem-solving skills


•    Strong communication and stakeholder collaboration skills


•    Ability to work independently while contributing effectively within a team


•    Proven ability to deliver high-quality work on tight timelines


•    Solid understanding of SDLC and computer system validation practices


 

Full-time employees are also eligible for benefits options such as health coverage, life insurance, disability insurance, and 401k benefits.

At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. Advanced Group is committed to providing employment opportunities without regard to sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Advanced Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact accommodationrequest@advancedgroup.com.




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