What are the responsibilities and job description for the Center Operations Coordinator position at Advanced Behavioral Therapy?
Are you a detail-oriented operations professional who thrives in fast-paced, mission-driven environments? We're seeking a Center Operations Coordinator to become the operational backbone of our Beachwood ABA center.
This critical role is the central point of contact for scheduling, client intake, front-desk management, and daily operational support. You’ll ensure that every day runs like clockwork—freeing up our clinical team to focus on delivering world-class therapy. This is a non-clinical role ideal for someone with outstanding logistics skills, excellent communication, and a passion for building systems that support clinical excellence.
This is a full time position at the Center Monday-Friday 7:45-4:15
Amazing Benefits!
This critical role is the central point of contact for scheduling, client intake, front-desk management, and daily operational support. You’ll ensure that every day runs like clockwork—freeing up our clinical team to focus on delivering world-class therapy. This is a non-clinical role ideal for someone with outstanding logistics skills, excellent communication, and a passion for building systems that support clinical excellence.
This is a full time position at the Center Monday-Friday 7:45-4:15
Amazing Benefits!
- Generous Paid Time Off
- Paid Legal Holidays
- Health Insurance, dental insurance and vision insurance
- 401 K Plan
- Paid training and support!
- Master Scheduling & Capacity Management
- Client Intake & Onboarding
- Front Desk Operations & Hospitality
- Policy Adherence & Staff Support
- Admin, Facilities & Reporting Support
- High School Diploma or GED is required.
- A minimum of two (2) years of professional experience in a scheduling, administrative, or reception role, preferably within a healthcare or educational setting.
- Demonstrated expertise in using Electronic Health Record (EHR) and digital scheduling platforms.
- High proficiency in the Microsoft Office or Google Workspace suite.
- Formal HIPAA training and extensive experience in a high-volume customer-service environment.
- Associate's or Bachelor's degree in Healthcare Administration, Business, or a similar field.
- Prior experience or exposure to an ABA therapy or pediatric clinic environment, providing a foundational understanding of the clinical setting.
- Working knowledge of the Ohio Scholarship program.
- Bilingual proficiency.
- Advanced skills in Microsoft Excel (e.g., Pivot Tables, VLOOKUP) or experience with data visualization tools for enhanced reporting capabilities.
Salary : $55,000 - $60,000