What are the responsibilities and job description for the EAP Critical Response Clinician position at Advanced Behavioral Health (ABH®)?
Per Diem - Work when needed
POSITION SUMMARY:
Responsible for responding in a timely manner to Critical Incidents reported by Solutions EAP clients. Role encompasses clinical interventions, crisis management, risk assessments, safety planning and referrals to meet the needs of individuals and organizations that contract with Solutions EAP. Will be available to respond to Critical Incidents during contracted hours.
DUTIES AND RESPONSIBILITIES:
- Provides timely response to Solutions EAP clients request for assistance in supporting employees in the midst of a Critical Incident.
- Provides clinical assessment and diagnosis for a wide range of issues presented by employees and organizational leaders
- Provide brief problem solving, supporting and motivational counseling;
- Provide appropriate referrals;
- Develop referral resources for a wide range of employee needs, including cultural and ethnic;
- Provide hand-off to SEAP Director on the next business day or by phone in an emergent situation.
- Provide on-site clinical interventions to support employees to cope loss and trauma responses;
- Maintains confidentiality of all client protected health information and adheres to all HIPPA related to policies and procedures;
- Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds;
- Performs other tasks/responsibilities as required to support the business operations.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Clinical Master’s Degree along with 2 years of experience (clinical) with broad range of individuals including those presenting with Psychiatric, Substance Abuse, Marriage and Family issues;
- Two years specific experience and training in substance abuse, crisis intervention, DSM criteria and Marriage and Family Therapy;
- Psychological First Aid and/or Critical Incident Stress Management Training and/or certification or eligibility within one year;
- Attends annual Conflict of Interest training.
KNOWLEDGE/SKILLS/ABILITIES:
- Demonstrated broad knowledge of mental health and substance abuse diagnosis and treatment and the role of the consultant in bringing about organizational change;
- Diagnosis and referral of individuals with substance abuse and/or emotional problems;
- Group facilitation and training skills;
- Strong attention to detail; ability to work on multiple tasks and meet deadlines;
- Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet;
- Strong written and verbal communication skills required.
We are an Equal Opportunity Employer.
