Business Test Analyst

AAC is seeking a highly skilled Test Analyst with proven experience in Salesforce and nCino to support end-to-end testing for our client's enterprise banking transformation program. This role will be integral in validating the functionality, performance, and data integrity of a multi-pod platform implementation that spans origination, underwriting, booking, document prep, and CRM processes. The ideal candidate will have a strong understanding of the Salesforce ecosystem, nCino workflows, and commercial banking processes. 

Key Responsibilities: 

Test Planning and Design: 

• Develop comprehensive test plans and test cases across Salesforce and nCino along with other downstream applications based on requirements and specifications. 
• Collaborate with developers, business analysts, and other stakeholders to understand requirements and objectives. 
• Identify test scenarios and design test scripts to ensure thorough coverage of functionalities. 
• Analyze requirements and specifications to identify potential gaps and ambiguities. 
• Perform integration testing with external systems including document management, core banking, and third-party credit systems. 
• Develop and maintain traceability matrices to ensure all requirements are covered by test cases. 
• Maintain test documentation including scripts, logs, and regression packs. 
• Perform risk analysis to prioritize testing efforts based on potential impact. 

Test Execution: 

• Execute manual test cases and report defects using bug tracking tools. 
• Perform regression testing to ensure existing functionalities are not affected by new changes. 
• Validate fixes and perform retesting of resolved issues. 
• Conduct exploratory testing to identify unexpected behaviors and edge cases. 
• Perform integration testing to ensure different components of the application work together seamlessly. 
• Utilize test data management techniques to ensure comprehensive test coverage. 

Defect Management: 

• Log defects with detailed descriptions and steps to reproduce. 
• Track and manage defects throughout the testing lifecycle. 
• Work closely with development teams to ensure timely resolution of issues. 
• Facilitate defect triage meetings to prioritize and resolve issues efficiently. 

Documentation and Reporting: 

• Document test results, including pass/fail status, defect details, and test coverage. 
• Maintain test documentation and ensure it is up-to-date and accessible. 
• Create detailed test analysis reports to provide insights into test coverage and effectiveness. 

Qualifications: 

• Bachelor’s degree in computer science, information technology, or a related field is preferred. 
• Minimum of 5 years of experience in manual testing. 
• Minimum 2 years of experience with Salesforce testing (Sales Cloud, Service Cloud, or custom objects), preferred  
• Minimum 1–2 years of experience testing nCino platform modules (preferably commercial lending), preferred 
• Strong understanding of software development lifecycle and testing methodologies. 
• Proficiency in using test management and bug tracking tools, similar to ADO. 
• Excellent analytical and problem-solving skills. 
• Strong communication and collaboration skills. 
• Experience in test analysis and requirement validation. 
• Ability to perform risk-based testing and prioritize test efforts accordingly. 

Preferred Skills: 

• Experience with testing tools. 
• Experience testing data migration or data transformation between legacy systems and Salesforce/nCino. 
• Familiar with database structure Redgate, preferred. 
• Knowledge of banking or financial services, particularly lending workflows. 
• Familiarity with API testing using Postman or similar tools. 
• Familiarity with Agile and Scrum methodologies.