What are the responsibilities and job description for the Service Manager position at Advanced Auto Tech?
Service Manager
Advanced Auto Tech
We’re seeking an experienced and customer-focused Service Manager to lead our operations and drive success at our high-performing, full-service repair facility. If you thrive in a fast-paced environment, motivate teams, and are passionate about delivering an excellent customer experience, we want to hear from you.
Our shop features 10 bays, 9 lifts, and a fully climate-controlled, 8,000 sq. ft. workspace. As a service leader, you’ll work closely with technicians, advisors, and ownership to keep the workflow smooth and customers satisfied.
What We Offer:
- Competitive pay range: $100,000–$130,000 annually, based on experience and performance.
- Paid vacation, holidays, and sick time.
- Health care and retirement plan.
- A strong, collaborative management team.
- Clean, modern facility and proven shop processes.
- A culture that values communication, accountability, and excellence.
Responsibilities:
- Oversee daily service operations, from customer check-in to vehicle delivery.
- Supervise and support Service Advisors and Technicians.
- Manage workflow, scheduling, and repair order accuracy.
- Handle escalated customer concerns and ensure satisfaction.
- Track KPIs, drive sales goals, and report to ownership.
- Maintain a high standard of service, safety, and professionalism.
Preferred Qualifications:
- 5 years in automotive service advising or management.
- Proven leadership and team development skills.
- Strong communication and problem-solving ability.
- Experience with Domestic, Asian, and European vehicles.
- Valid driver’s license and clean record.
If you're ready to lead a team and take pride in operational excellence, join Advanced Auto Tech and help us raise the standard for service.
Salary : $100,000 - $130,000