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Dental Front Desk Receptionist

Advance Dental
Springfield, MA Full Time
POSTED ON 4/29/2025
AVAILABLE BEFORE 6/29/2025

Immediate HIRE!

We are looking for the right candidate to carry out these essential duties:

  • Answers telephone, routes calls, provides information, and takes messages in accordance with practice procedures.
  • Schedules and adjusts patient appointments to maximize the patient care.
  • Establishes, maintains and keeps patient files and records up to date (i.e. address, phone number, insurance information, etc.).
  • Communicates with patients regarding financial options. Reconciles financial records by receiving and recording patient payments.
  • Prepares correspondence and other documents, as requested by doctor.
  • Uses computer, fax, or courier service to transmit information or documents when requested.
  • Keeps the front desk and reception areas clean. Organizes magazines to keep current and neat.
  • Performs necessary duties associated with checking patients in and out. Record treatment information in the patient’s chart. Enter type of treatment planned for the next appointment, and the amount of chair time, doctor time and assistant time needed.
  • Calls patients the day before to remind them of a scheduled appointment time.
  • Adheres to all safety and health regulations.
  • Monitors the schedule regularly, adjusts the schedule as necessary, and reschedules patients as needed.
  • Calculating copayment aswell as collecting them on date of service.
  • Keeps staff and doctor informed of scheduling problems, issues or concerns
  • Organizes daily charts and provides to clinical staff for review.
  • Registers new patients, provides necessary paperwork (welcome letter, HIPAA documents), and insures all required documents are completed by the patient.

Dental office experience and knowledge of Dentrix is a plus. If you feel you are the candidate we are looking for, we'd like to hear from you.

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • On-the-job training
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Work Location: In person

Salary : $16 - $20

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