Job Description

We are seeking an experienced and strategic Director of Program Management to lead large-scale infrastructure and cybersecurity technology programs. The ideal candidate will have a proven track record of driving digital transformation, leading cloud migration efforts, managing cross-functional teams, and overseeing security-centric initiatives in enterprise environments. This individual will play a key role in aligning infrastructure and security goals with business priorities, ensuring delivery excellence, governance, and measurable value.

Essential Duties and Responsibilities include the following, other duties may be assigned:

Program Leadership & Execution

• Lead end-to-end delivery of complex infrastructure and security programs including cloud-native transformations, digital re-platforming, and enterprise IT stabilization initiatives.

• Oversee multi-million-dollar, cross-functional programs with global delivery footprints (onshore/offshore/hybrid models).

• Establish and manage program governance frameworks, KPIs, SLAs, and executive reporting cadence.

Infrastructure & Security Enablement

• Partner with engineering, DevOps, cloud, and cybersecurity teams to implement robust, scalable, and secure technology platforms.

• Direct initiatives focused on infrastructure modernization, network security upgrades, data center migrations, and enterprise-wide monitoring tools.

Stakeholder Management

• Serve as a strategic advisor to senior leadership (VP/CIO level), facilitating alignment between technology roadmaps and business strategy.

• Drive consensus and collaboration across internal teams, vendors, and third-party providers in a matrixed global organization.

• Communicate status, risks, and outcomes to executives, ensuring alignment and transparency across all levels of the organization.

Agile Transformation & Delivery

• Champion agile methodologies (SAFe, PI Planning) and continuous delivery practices to drive efficiency, predictability, and transparency.

• Lead the implementation and adoption of tools like Jira, Confluence, and CI/CD pipelines across infrastructure and security programs.

Risk, Compliance & Change Management

• Identify risks, lead mitigation planning, and ensure compliance with enterprise security policies, regulatory standards, and industry best practices.

• Oversee change management processes including communication planning, user adoption, and training strategies.

Operational Readiness & Change Management

• Ensure change readiness across stores, distribution centers, and corporate functions for all infrastructure and security rollouts.

• Drive communications, training, and adoption strategies for new platforms or tools, ensuring minimal disruption and rapid user enablement.

Qualifications:

• Deep experience in delivering complex, global programs involving cloud platforms (AWS/GCP), application migrations, and network modernization.

• Demonstrated expertise in leading digital and DevOps transformation initiatives.

• Strong background in governance, risk management, vendor oversight, and cross-cultural team leadership.

• Proven ability to build and maintain relationships with executive stakeholders.

• Strategic mindset with an operational lens — able to balance innovation with reliability.

• Retail mindset with experience balancing innovation, scalability, and store-level reliability.

• Strong interpersonal and communication skills to drive clarity and accountability.

• Ability to lead through ambiguity in a fast-paced environment with shifting business priorities.

Education and Experience Requirements:

• 15 years of IT experience with at least 5 years in a leadership role managing enterprise infrastructure or security-focused programs.

• PMP, PgMP, SAFe, or equivalent certifications preferred.

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