What are the responsibilities and job description for the eCommerce Merchandising Specialist position at Advance Auto Business Support (300)?
Job Description TEAM MEMBER WILL BE REQUIRED TO WORK ONSITE AT OUR RALEIGH, NC HQ FOUR DAYS A WEEK. JOB DESCRIPTION The eCommerce Merchandising Specialist is multi-faceted and passionate about our customers and products. You will join a team whose mission is to optimize the customer path to purchase across our websites. You will analyze customer data to understand buying patterns and preferences. These insights will drive conversion with effective product content, optimal placement, relevant results, product recommendations, or engaging promotions. eCommerce Merchandisers are strong collaborators, partnering closely with our Merchandising, Product Management, and Marketing teams to provide data-backed recommendations and insights. You will have a transformational mindset because eCommerce evolves constantly, requiring you to stay up-to-date on SEO and eCommerce best practices. You make data-driven decisions, communicate clearly, and work with speed across large-scale sites with differing customer channels. You identify opportunities, suggest improvements, and have a high sense of ownership over your work. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. Site Search, Recommendation, and Assortment Partner with Site Search Manager to drive continuous site search conversion improvement through browse-boost, redirect, or term query rules A/B testing. Resolve zero search opportunities through redirects, assortment selections, or gap communication. Develop expertise in search and recommendation console functionality. Assist in execution of product enhancements, tests, ticket resolution and follow-up. Document assortment selection process, triggers, and levers. Refine assortment as needed for legal compliance or business need. Respond to internal customer inquires on search, recommendations, or assortment. QUALIFICATIONS, SKILLS, COMPETENCIES One to Two Years eCommerce Experience. Passion for customers and data driven decision making. Adaptability and change agency. Familiarity with effective SEO content and site revenue optimization best practices. Experience with Google Analytics (GAU or GA4), Quantum Metrics, Adobe Omniture, or similar eCommerce KPI platform Required: Microsoft Office Suite experience Required: Excel Experience: VLOOKUP, Pivot, Basic Functions, Concatenate, etc. Preferred: Experience with JSON, Web CMS, Site Reviews, SEO, and Site Search platforms. Preferred: Automotive knowledge (professional, hobbyist, or enthusiast) EDUCATION Bachelor’s Degree Or equivalent combination of education and/or experience #LI-AC1 California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. As of October 5, 2024, Advance operated 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,125 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
