SAP QM (Quality Management) Lead

                Job Description                        : SAP QM (Quality Management) Lead

·               Remote/ Onsite                        : Onsite  5 days/week at client location in Tulsa, OK

·               Duration                                       : 6 Months with possible extensions

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SAP QM Onsite Lead

• SAP Quality Management (QM) Lead Consultant
• Minimum of 10-12 years of hands-on experience implementing SAP Quality Management
• Should have implemented SAP QM on multiple Implementation and Rollout projects in ECC and S4 /HANA
• Deep experience with all areas of SAP QM such as Quality Master Data, Inspection Planning, Incoming, In-Process and Final Quality Inspection, Results Recording, Usage Decision, Quality Notifications & Non-Conformance Management, Root Cause Analysis / CAPA / 8D, Quality Certificates and Reporting, Analytics & KPI Dashboards
• Knowledge of Customer complaint receipt, logging and acknowledgement and Field performance issue capture and investigation.
• Experience with Root cause analysis and Corrective and preventive action (CAPA) planning and tracking. Also, SLA / escalation management and notifications and 8D structured problem-solving reporting
• Worked on SAP QM related Customer communication and formal response letters as well as Management and executive reporting / dashboards
• Integration with SD, PM/CS, MM and CO modules including financial warranty claims processing (SD credit notes) and Supplier corrective action management (vendor complaints Q3)
• Can provide deep SAP functional expertise in the given process area, as well as demonstrated knowledge of key integration points across SAP modules and technical components.
• Lead design and deployment of integrated end-to-end solutions; partner with other IT delivery team members to ensure effective design, development and implementation of solutions.
• Lead requirement gathering and design workshops, providing knowledge of industry best practices and application of global SAP implementation experience.
• Document fit/gap analysis and design decisions; ensure deviations from out of the box functionality and have sufficient business justification and positive value proposition
• Complete functional specifications for reports, interfaces, conversions, enhancements, forms, and/or workflow (RICEFW)
• Interface with 3rd party vendors for technical consulting during solution design, development, and ongoing support.
• Partner with development (RICEFW) team members to ensure technical design and delivery align to functional specifications and adhere to needed quality
• Complete system configuration work and test (Unit and SIT)
• Share knowledge of technology risks and opportunities to improve efficiency and effectiveness within the respective process area
• Provide regular and accurate status updates and other documentation to management for assigned project, support, and enhancement work.