What are the responsibilities and job description for the Program Support Staff position at Adult & Teen Challenge?
Job Information
Client Name
Western Michigan Adult & Teen Challenge
Contact Email
missysparks@wm-tc.com
Date Opened
07/14/2026
Job Type
Full time
Industry
Faith Based Residential Recovery
Salary
Negotiable
City
Muskegon
State/Province
Michigan
Country
United States
Zip/Postal Code
49444
Job Description
About Us
Founded in 1969, Western Michigan Adult & Teen Challenge is a faith-based nonprofit providing long-term residential discipleship and recovery programming for adults in the Muskegon, Michigan area. Our mission is developing a life in Christ with the hope and freedom found in Him.
The Program Support Staff provides oversight, accountability, and Christlike leadership to students in our residential recovery program. This role is structured and relational; you will follow consistent daily routines while building genuine connections with the people you serve.
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Assist with student intake, check-in, and related procedures
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Monitor student phone calls and maintain appropriate communication boundaries
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Facilitate or support small group sessions
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Oversee students during chapel, prayer, study halls, and meals
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Supervise on-site student visits
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Transport students to approved appointments and activities
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Document policy violations and report to the Program Supervisor
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Oversee assigned work duties
- Participate in staff discipleship, chapel, prayer, and ministry events
Requirements
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Dependable and consistent with strong attention to routine and procedure
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Clear communicator with a teachable spirit
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Ability to serve with humility, grace, and compassion
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Active Christian faith and commitment to WMATC's Statement of Faith
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Heart for people in recovery and passion for discipleship
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Valid driver's license required
- Must pass a background check
Benefits
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Discounted college tuition and continuing education opportunities through our university partner(s)
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On-campus housing, utilities, and meals provided for qualifying staff
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Paid time off (after one year of employment)
- Ongoing professional and spiritual development opportunities