What are the responsibilities and job description for the Small Business Sales Advisor position at ADT?
Company Description
ADT is a leading provider of smart home security solutions, dedicated to protecting and connecting what matters most to customers at home and beyond. Trusted by millions, ADT offers comprehensive security measures and innovative technologies to ensure peace of mind. With a focus on rapid response, ADT's professional team is committed to safety when every second counts. Join a company that values its mission to provide reliable and advanced solutions for its customers.
Role Description
This is a full-time hybrid role for a Small Business Sales Advisor located in Lancaster, PA, with some flexibility for remote work. The Small Business Sales Advisor will be responsible for engaging with small business clients, understanding their needs, and providing tailored security solutions. This role involves consultation, sales presentations, customer satisfaction initiatives, and working closely with internal teams to ensure clients' needs are met. Day-to-day tasks will include identifying potential sales opportunities, building strong relationships with customers, and driving customer value through exceptional service.
Qualifications
- Experience in sales strategies, and understanding small business needs
- Strong interpersonal and communication skills for engaging with clients effectively
- Dedication to customer satisfaction and the ability to identify and address customer concerns
- Ability to provide training and guidance to clients on solutions and services
- Proven organizational and time management skills
- Familiarity with security systems or technology solutions is a plus
- High school diploma or equivalent required; bachelor’s degree preferred