What are the responsibilities and job description for the Sales Specialist position at ADT?
Company Description
ADT is a leading provider of smart security solutions, dedicated to protecting and connecting what matters most to customers. Recognized as a trusted name, ADT combines cutting-edge technology and exceptional service to provide peace of mind at home and beyond. The company emphasizes reliability and prompt responsiveness to ensure customer safety with the motto, "When Every Second Counts, Count on ADT." ADT continues to innovate and offer solutions that fit modern lifestyles while maintaining a focus on security and connectivity.
Role Description
This is a full-time hybrid position for a Sales Specialist located in Totowa, NJ, with the option for some work-from-home flexibility. The Sales Specialist will be responsible for engaging with prospective and existing customers to understand their needs, providing tailored product recommendations, and closing sales. Additional responsibilities include building lasting relationships, delivering excellent customer service, meeting or exceeding sales targets, and providing product training and demonstrations to customers. The role may also involve assisting in sales management and supporting team goals.
Qualifications
- Strong skills in Communication and Customer Service
- Experience with Sales and Sales Management
- Ability to provide Training for customers and team members
- Detail-oriented and goal-driven with the ability to meet or exceed targets
- Familiarity with smart home security technology is a plus
- Proven ability to work effectively in a hybrid work environment
- High school diploma or equivalent; a degree in Business, Marketing, or a related field is a plus
