What are the responsibilities and job description for the Communications Manager position at ADT?
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Summary:
ADT is seeking a Communications Manager to join our Corporate Communications team. This role is a strategic business partner responsible for shaping and delivering internal communications that support the organization's business, product, and transformation priorities.
This role serves as a trusted communications partner, helping drive employee understanding, engagement, and adoption of key initiatives, with a particular emphasis on product strategy, technology-enabled transformation, and change management. The ideal candidate brings both strategic insight and hands-on execution, with the ability to influence leaders while delivering high-quality communications across channels.
Key Responsibilities
In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
Summary:
ADT is seeking a Communications Manager to join our Corporate Communications team. This role is a strategic business partner responsible for shaping and delivering internal communications that support the organization's business, product, and transformation priorities.
This role serves as a trusted communications partner, helping drive employee understanding, engagement, and adoption of key initiatives, with a particular emphasis on product strategy, technology-enabled transformation, and change management. The ideal candidate brings both strategic insight and hands-on execution, with the ability to influence leaders while delivering high-quality communications across channels.
Key Responsibilities
- Develop and execute internal communications strategies that support internal communications related to product strategy, innovation, product launches, and business growth initiatives
- Partner with senior leaders to translate complex concepts into clear, engaging messaging that resonates with employees
- Support enterprise change initiatives, driving awareness, understanding, and behavior change across the organization
- Create and deliver a range of communications, including:
- Executive messaging and talking points
- Town halls and leader event content
- Newsletters and internal articles
- Toolkits and change communications materials
- Act as a trusted advisor to business leaders, providing guidance on communication approach, messaging, and timing
- Ensure consistency in voice, tone, and messaging across channels and audiences
- Measure and evaluate communication effectiveness, using insights to continuously improve
- 5 years of experience in internal or corporate communications
- Exceptional writing, editing, and storytelling skills, with the ability to simplify complex topics
- Proven ability to partner with and advise senior leaders
- Strong project management skills, with the ability to manage multiple priorities in a fast-paced environment
- Experience developing and executing strategic communication plans
- Experience supporting product organizations or product-led businesses
- Knowledge of organizational change management frameworks
- Background in working within large, matrixed organizations
- Familiarity with employee engagement and communication measurement tools
In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.