What are the responsibilities and job description for the Assistant General Manager position at Adrenaline Action Park?
About Adrenaline Action Park
Adrenaline Action Park is Fishers premier family entertainment center—featuring state-of-the-art attractions, energetic events, and an atmosphere designed for fun, fitness, and community. We offer activities for all ages, including pickleball, trampolines, arcade gaming, and more. Our mission is to create unforgettable experiences for families and friends in a safe, engaging, and welcoming environment.
Position Overview
The Assistant General Manager (AGM) plays a key leadership role in the daily operations and administration. This position requires a hands-on manager who can oversee staff, maintain operational excellence, and handle back-end administrative duties such as payroll, deposits, and billing.
The ideal candidate is ServSafe Certified, organized, energetic, and passionate about providing exceptional guest experiences while maintaining the highest standards of safety, cleanliness, and professionalism.
Key Responsibilities Operations & Leadership
- Oversee day-to-day operations, ensuring all attractions, food services, and guest areas operate smoothly and safely.
- Support hiring, onboarding, training, and supervision of team members.
- Maintain compliance with all health, safety, and ServSafe requirements.
- Assist with scheduling, shift coverage, and floor management during peak hours.
- Monitor facility cleanliness and equipment functionality; coordinate maintenance as needed.
- Lead by example in delivering outstanding customer service and positive team culture.
Administrative & Financial Duties
- Manage daily cash handling, bank deposits, and reconciliation of registers.
- Oversee payroll processing, timecard approvals, and staff attendance.
- Handle vendor invoices, billing, and assist with accounts payable/receivable.
- Track and report weekly sales, labor, and expense metrics to ownership.
- Maintain inventory records and assist with purchasing and cost control.
Events & Guest Experience
- Support planning and execution of group events, parties, and community programs.
- Address and resolve guest concerns professionally and promptly.
- Ensure consistent delivery of Power Up’s brand standards across all operations.
Qualifications
- ServSafe Certification (Required).
- 3 years of experience in hospitality, family entertainment, restaurant, or retail management.
- Strong administrative and organizational skills; experience with payroll and billing software preferred.
- Excellent leadership, communication, and problem-solving abilities.
- Ability to thrive in a fast-paced, energetic environment with flexible hours (weekends and evenings required).
- Basic proficiency in Microsoft Office (Excel, Word) and POS systems.
- High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Health insurance
Work Location: In person
Salary : $45,000 - $55,000