Training Coordinator

Job Summary

The Trainer will provide training, consultation and technical assistant to all programs, while ensuring agency compliance with local and state mandates. He/she will establish effective objectives and training plans to educate and enhance program functioning and staff performance. The Trainer must be able to plan, organize and facilitate training for employees using a variety of instructional techniques or formats such as; role playing, simulations, team exercises, group discussions, videos, or lectures.

About Abbott House

Abbott House is an innovative community-based organization that helps children, families, adults and people with intellectual and developmental disabilities with complex needs build lasting foundations for a promising future. We operate programs in the New York Metropolitan area and Hudson Valley.

Key Responsibilities

• Develop, schedule and facilitate mandated and enhancement trainings agency-wide.
• Work collaboratively with program leaders, QI and HR to assist with the development of training materials that meet identified training objectives.
• Develop materials and job aids designed to meet identified training needs, including training for new hire and refresher trainings.
• Participate in external training networks, local and state training and practice meetings as necessary.
• Responsible for the ongoing maintenance and submission of training reports both internally and externally.
• Represent the agency and serve as liaison with ACS, DOH, OCFS, OMH, OPWDD and different federations.
• Evaluate training effectiveness and revise materials and instructional aids as necessary to ensure achievement of program objectives.
• Resource to and serve as an expert for all programs in providing innovative and effective learning and development solutions.
• Other duties as assigned

Coordinator interested in learning other trainings will need to be certified in required trainings within six months of assuming the position. These certifications will at a minimum include: CPR/First Aid/AED (BLS -American Heart Association and American Red Cross), SCIP, LGBTQ, TCI.

About You

You are the ideal candidate if you enjoy working in the social services field while empowering underserved communities. Being compassionate, reliable, self-motivated, and a team player are critical attributes to being successful in this role.

• Baccalaureate degree from an accredited college and two years of experience; or High school diploma or equivalent with 10 plus years of experience related to the duties as described above.
• Must have proven abilities and experience as a trainer.
• Capable of presenting effective trainings that engages staff and produces measurable results
• Experience providing educational, training or instructional services in ACS, DOH, OCFS, OMH and OPWDD.
• Excellent oral, written, presentation and interpersonal communication skills.
• Knowledge of trauma-informed theories, principles, practices and effects of trauma on individuals, children, families, staff and communities.
• Ability to deliver training modules using a variety of training techniques.
• Flexibility to provide trainings during weekends and after hours when needed
• Flexibility to travel to different work sites to conduct trainings